What holiday drinks and menu items are currently available at Dunkin'?

Enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher as part of the holiday menu.

Can I order Dunkin' products ahead of time using a mobile app?

Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience. The app is available on both iOS and Android devices.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, brunch, and lunch meals.

Does this Dunkin' location have a drive-thru service?

Yes, this Dunkin' location features a drive-thru for convenience.

Are there other coffee shops or similar places near Dunkin' on W 12th St?

Yes, nearby there is another Dunkin' as well as Tim Hortons, which are great options for coffee and snacks in the area.

What medical or health-related services are located near Dunkin' in Erie, PA?

Nearby medical and health services include Spine and Sports Injury Center, UPMC Comprehensive Lung Center at UPMC Hamot, and The Regional Cancer Center, Erie.

Are there entertainment or arts-related venues close to Dunkin' at 2545 W 12th St?

Yes, nearby you can find Sovereign Ballet dance school and Corella Productions Children's Theatre Academy for arts and entertainment.

Does Dunkin' accept credit and debit card payments at this location?

Yes, Dunkin' accepts both credit and debit card payments.

Brand Certified

Dunkin'

3.9

(560 reviews)

Get Directions Order Menu Call Website

Business Details

2545 W 12th St, Erie, PA

16505, United States

(814) 920-7492

https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Erie, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Credit cardAvailable
DebitAvailable
Curbside pickupNot available
Drive-throughAvailable
BreakfastAvailable
LunchAvailable
DinnerAvailable
VegetarianAvailable
[Free/Paid] wi-fiNot available
Welcomes familiesAvailable
Kid friendlyAvailable

Location

Dunkin'

2545 W 12th St, Erie, PA

16505, United States

Get Directions

Hours

Monday4:30 AM - 9:00 PM

Tuesday4:30 AM - 9:00 PM

Wednesday4:30 AM - 9:00 PM

Thursday4:30 AM - 9:00 PM

Friday4:30 AM - 9:00 PM

Saturday4:30 AM - 9:00 PM

Sunday4:30 AM - 9:00 PM

Reviews

3.9

560 reviews

5 stars

311

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and efficient, others are reported as rude and unprofessional.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and poorly made drinks.

Product Quality

The quality of food and drinks is inconsistent, with reports of stale donuts, cold coffee, and poorly prepared food.

Cleanliness

Several reviews highlighted cleanliness issues, including unsanitary conditions and unkempt staff.

Speed of Service

Service speed is often criticized, with long wait times reported in both drive-thru and in-store experiences.

JO
Justyce overmier
Feb 15, 2026
1.0
pulled in at 4:42 pm and wanted avocado toast, they said their ovens are done running for the day. what?? ive pulled through multiple times even later and ordered food just fine. and it was two people working ive never seen before. 0 stars for food, wish i could put a 0 star review.
KK
Kate Kramer
Dec 27, 2025
1.0
Let me start off by saying I understand that teens need jobs too but there must be and should be an adult or manager present while 7 teens are working here they never make anything right they have no customer service skills what so ever, can't take an order correctly, can't make an order correctly and when I walk in it's seems like more of a social hour then a place of business. Everyone on their phones sitting on milke crates just all around a horrible store to visit!!! Get it together I'm tired of wasting my money and not receiving what I'm paying for.
AM
Angelo Melendez
Dec 11, 2025
5.0
A great crew!! Robert greeted me promptly. I ordered for a construction crew, so it was a large order. I’m from out of town so I didn’t think to call ahead, but they took care of me quickly without any issue. Coffee was hot. Donuts were fresh. A the condiments for the 2 boxes of Joe were plentiful. Quality service a they care about the efficiency of their operation.
LL
Lira Leisjsb
Nov 18, 2025
1.0
I came through the drive thru at night a couple of days ago and one of the employees was rude and gave me an attitude like she didn’t want to serve me. I believe she said her name was cristie. The food was overall okayish the doughnuts were stale but the drink was good.
MA
Marc&Shy ASMR
Nov 16, 2025
5.0
After several bad experiences at the w 26th st location, I decided to give Dunkin on w 12th st in Erie Pa a shot. I must say that this is by far the best Location in the City. The restaurant is clean, the staff is very polite and my coffee is always exactly how I like it. Cant say enough good things about the excellent customer service at this store. I’m Rating this Dunkin Donut location a 10/10. No matter what time I stop in, my order is always fresh. Store Manager ( Lay) is excellent representation of the Dunkin Donut brand. She is very professional, compassionate, knowledgeable of the business .She went above & beyond to make sure that I was a satisfied customer after an incident that took place at the w 26 th st location . make sure you stop by you won’t be disappointed