Dunkin'

3.8
471 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Erie, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7165 Peach St, Erie, PA
16509, United States

Hours

Reviews

3.8
471 reviews
5 stars
242
4 stars
79
3 stars
43
2 stars
34
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and slow responses.

Product Consistency

Many reviews highlighted issues with the quality and consistency of food and beverages, including incorrect orders and poorly made drinks.

Cleanliness

The cleanliness of the location received mixed feedback, with some customers noting a clean environment while others reported dirty conditions.

Customer Experience

Several customers expressed dissatisfaction with how their concerns were handled, particularly regarding order mistakes and staff attitudes.
  • BB
    BullfighterStu
    2 days ago
    1.0
    Worst coffee I’ve ever had at a Dunkin.
  • DR
    Dee Reid
    Nov 30, 2025
    5.0
    On my visit, the service was patient, polite nd pleasing.
  • LZ
    lucy zamierowski
    Nov 24, 2025
    5.0
    I spoke to Chloe on the phone about a midland drink and she was the sweetest girl ever. She wrote note and I was able to get the correct drink the next day. Super amazing customer service
  • JA
    Jessica A
    Nov 24, 2025
    3.0
    I would give it more stars if the coffee was not weak and the other drink I ordered wasn't messed up. The girl charged me extra for the cold foam and cookie crumbs when I ordered cookie butter cold brew. She charged me for a original ice coffee and extra for the cookie butter foam and cookie crumbs. She said that's what she was told. I thought in the picture on the menu was supposed to be there. Not extra cost. Watch for extra charges. She didn't say it was extra till I questioned.
  • JO
    John Owen
    Nov 17, 2025
    5.0
    Nice place. I was staying at a nearby hotel and visited after the diving room closed. I had to walk up the drive-thru. Thankfully I'm not heavy enough to trigger the sensor so I needed to walk up to the window. Sorry, I scared the girl working. Would like to see a bell or something at the intercom for this situation. Happens to me allot in different locations.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 7165 Peach St, Erie, PA?

Dunkin' at 7165 Peach St is open Monday to Friday from 4:30 AM to 9:00 PM, Saturday from 5:00 AM to 9:00 PM, and Sunday from 6:00 AM to 9:00 PM.

What type of meals does Dunkin' Erie serve throughout the day?

Dunkin' Erie serves breakfast, lunch, and brunch meals to satisfy your cravings all day long.