Donatos Pizza

4.2
520 reviews
Gotta love more™.

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Donatos Pizza
1535 W 8th St, Erie, PA
16505, United States

Hours

Reviews

4.2
520 reviews
5 stars
340
4 stars
78
3 stars
31
2 stars
22
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers had mixed experiences with the pizza quality, with some praising the deliciousness while others criticized the lack of flavor and poor execution.

Service Issues

Several reviews highlighted poor service experiences, including incorrect orders, rude staff, and long wait times.

Positive Atmosphere

Many customers appreciated the friendly staff and clean, comfortable dining environment.

Value Concerns

Some customers felt that the prices were not justified by the quality of the food, particularly for wings and certain pizzas.
  • DP
    Deanna Pollard
    6 days ago
    1.0
    It’s been a long time since I’ve had pizza this disgusting. The cheese bread was even worse. Took one bite and threw it away. Tiniest pizza I’ve ever seen it was like a dixie dessert plate small. The crust was like cardboard. Worst part is I got it from DoorDash so I got hosed on the price plus a tip. I’ve had some horrendous pizza but this truly was worse than even hunts at a gas station. A piece of cardboard with sauce on it. Speaking of sauce the sauce is so bad that it’s offensive. The way that I feel ripped off right now is an understatement. Just nasty crust the cheese on the cheese bread could’ve been mistaken for plastic. Just ewwwww
  • JT
    Jordan Thomas
    Dec 29, 2025
    3.0
    Didn't really like their pepperoni thin crust. There's really no flavor in the sauce and they barely put any sauce on the pizza to begin with. It was like eating a bread stick with with cheese and pepperoni. I'm not saying it was horrible it just wasn't for me. Next time I'll order something different from donatos. Hopefully I'll end up liking something they serve.
  • RR
    Roger R
    Dec 21, 2025
    1.0
    It's difficult to write a review for a restaurant that I wasn't able to successfully order from. I had purchased gift certificates and when I wanted to use them there were so many restrictions on what I could use them for that I ultimately decided to throw them away rather than use them or subject someone else to this. This is on the list of places that I will most likely never try during the course of my life. This was one of my least favorite experiences ever at any restaurant of any kind. I spoke to not one but two people on the phone that were both overly conceited, rude and ignorant. I'm sorry that I don't understand how your special menu works and had a couple of questions...
  • JL
    Jack Lee
    Dec 18, 2025
    5.0
    Wonderful service a great pizza. :-)
  • EP
    EMILY PRITCHARD
    Oct 30, 2025
    5.0
    Friendly service, good food - unique pizza options that are always tasty - and a nice eat-in facility with indoor and outdoor seating.

Frequently Asked Questions About Donatos Pizza

What type of pizza is Donatos Pizza famous for?

Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.

What are the store hours for Donatos Pizza in Erie, PA?

Donatos Pizza is open Monday through Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday and Saturday from 11:00 AM to 11:00 PM. The store is closed on November 27, 2025 for a holiday.