Customer experiences with service are mixed; while many report friendly and efficient service, others highlight rude interactions and order mistakes.
Food Quality
Food quality varies significantly; some customers enjoy the ice cream and specific menu items, while others complain about cold, overcooked, or incorrect orders.
Cleanliness
Several reviews mention cleanliness issues in the dining area and equipment, impacting the overall dining experience.
Speed of Service
While many customers appreciate the fast service, especially in the drive-thru, others report long wait times and sluggish service during busy periods.
Customer Experience
Overall, customers enjoy the ice cream offerings and the nostalgic appeal of Dairy Queen, but inconsistent experiences may deter repeat visits.
BB
Brian
Oct 24, 2025
5.0
Fast threw the drive threw..
ME
Mark Edwards
Oct 7, 2025
5.0
Hey, it's Dairy Queen and not some higher-end restaurant or ice cream place. But my son and I love coming here every few weeks. Good service and good times! And beginning to use the app recently has also been a plus.
DS
D. A. Stichick
Oct 5, 2025
5.0
I've been going to this DQ for years and I've never waited long or got the wrong order or had any negative experiences. The food, service and atmosphere have always been what I expect when I bring my family to eat somewhere. My youngest has been learning to navigate the world recently and I appreciate how kind and patient they are when he's trying to order for the whole family.
TA
Toby Antolik
Sep 19, 2025
3.0
They had a special on their app. Never could get it to work
JS
Jay Smith
Aug 29, 2025
5.0
The ice cream was made to perfection and the staff was really friendly. Well above expectations from the Dairy Queen in my area.
What are the opening hours of Dairy Queen Grill & Chill in Erie, PA?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.
Does this Dairy Queen location have drive-thru and outdoor seating?
Yes, this location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, welcomes children, provides high chairs, wheelchair accessibility, and has restrooms available.
Can I order food online or via an app from this Dairy Queen?
Yes, you can order online from their website or use the Dairy Queen app to access exclusive deals and mobile ordering rewards.
What health and medical facilities are near Dairy Queen Grill & Chill?
Nearby health and medical facilities include ABC's of Building Better Lives, Merski Dental, Chiropractic Care and Rehabilitation Center, Advanced Rehabilitation, Dr. Brian Zimmer, UPMC Grandview Family Practice, and several other doctors and clinics.
Are there any nearby convenience stores or gas stations around Dairy Queen?
Yes, nearby you have Country Fair and COUNTRY FAIR #59 which serve as convenience stores and gas stations.
If I visit Dairy Queen, are there other dining options nearby?
Yes, Chippers Tavern (a pub and American restaurant) and Great Wall Restaurant (a Chinese and Asian restaurant) are nearby, offering additional dining choices.
Does this Dairy Queen location offer free WiFi for customers?
Yes, free WiFi is available at this Dairy Queen for the convenience of guests.
When was the Dairy Queen Grill & Chill at 4501 Pine Ave, Erie established?
This Dairy Queen location was established in 1981.