Customers reported mixed experiences with service, noting both friendly staff and instances of rudeness or unprofessional behavior.
Food Quality
While many enjoyed the ice cream and some food items, there were numerous complaints about food being cold, overcooked, or incorrect.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and with equipment, impacting overall customer satisfaction.
Pricing
Customers found the prices to be high, especially in relation to the quality of food received.
Speed of Service
The drive-thru service was often praised for being fast, although some customers experienced long waits during busy times.
RL
Robert Long
Dec 25, 2025
5.0
Great food and service But man those prices are outrages.
KG
Keith G
Dec 18, 2025
5.0
great staff
LR
Lora Roberts
Dec 7, 2025
5.0
We always get our birthday cakes here and they are so so good !!
BB
Brian
Oct 24, 2025
5.0
Fast threw the drive threw..
ME
Mark Edwards
Oct 7, 2025
5.0
Hey, it's Dairy Queen and not some higher-end restaurant or ice cream place. But my son and I love coming here every few weeks. Good service and good times! And beginning to use the app recently has also been a plus.
What are the opening hours of Dairy Queen Grill & Chill in Erie, PA?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.
Does this Dairy Queen location have drive-thru and outdoor seating?
Yes, this location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, welcomes children, provides high chairs, wheelchair accessibility, and has restrooms available.
Can I order food online or via an app from this Dairy Queen?
Yes, you can order online from their website or use the Dairy Queen app to access exclusive deals and mobile ordering rewards.
What health and medical facilities are near Dairy Queen Grill & Chill?
Nearby health and medical facilities include ABC's of Building Better Lives, Merski Dental, Chiropractic Care and Rehabilitation Center, Advanced Rehabilitation, Dr. Brian Zimmer, UPMC Grandview Family Practice, and several other doctors and clinics.
Are there any nearby convenience stores or gas stations around Dairy Queen?
Yes, nearby you have Country Fair and COUNTRY FAIR #59 which serve as convenience stores and gas stations.
If I visit Dairy Queen, are there other dining options nearby?
Yes, Chippers Tavern (a pub and American restaurant) and Great Wall Restaurant (a Chinese and Asian restaurant) are nearby, offering additional dining choices.
Does this Dairy Queen location offer free WiFi for customers?
Yes, free WiFi is available at this Dairy Queen for the convenience of guests.
When was the Dairy Queen Grill & Chill at 4501 Pine Ave, Erie established?
This Dairy Queen location was established in 1981.