Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Staff Performance
While many reviews praised individual staff members for their friendliness and professionalism, there were consistent complaints about understaffing and poor management.
Food Quality
The food received mixed reviews; while some customers enjoyed their meals, others reported issues with portion sizes and food quality.
Customer Experience
Several customers expressed frustration with the prioritization of mobile orders over in-store customers, leading to dissatisfaction with service.
Cleanliness and Maintenance
There were complaints about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
AW
amy wilt
5 days ago
3.0
Decent service.
New York Cheesecake blizzard should have a Strawberry core only had strawberry at the top.
We won't be going there again.
BD
Barry Drew
Nov 10, 2025
4.0
I dont go inside to assess the atmosphere, but the food is AWESOME!!!
GO
Gary Oler
Nov 5, 2025
5.0
I will b go back every chance I get and so will you once you see their manager she is absolutely beautiful dint believe me go get a blizzard
JD
Joe D
Nov 4, 2025
1.0
Plan on waiting 20 to 30 minutes in line just to have an order taken. The worst experience ever all the time
NN
Natalie
Oct 15, 2025
1.0
The staff was very unprofessional me and my friends stood their for 20 minutes waiting for our order to be taken because we wanted Ice Cream to eat they weren’t watching and paying attention they literally were helping another customer pay not take our order, I’m never coming back here again!!
What are the operating hours of Dairy Queen Grill & Chill at 3710 Peach St?
Dairy Queen is open every day from 10:30 AM to 9:30 PM.
Does Dairy Queen Grill & Chill provide facilities suitable for families with children?
Yes, the location is family-friendly and offers amenities like high chairs, restrooms, and seating suitable for kids.
Can I order food online from Dairy Queen Grill & Chill at this Erie location?
Yes, you can order online for pickup via their website ordering link.
Does Dairy Queen Grill & Chill offer a drive-thru service?
Yes, this Dairy Queen location includes a drive-thru for convenient service.
Is there free WiFi available at Dairy Queen Grill & Chill on Peach St?
Yes, free WiFi is provided for customers at this location.
Are there any nearby places of interest to visit before or after dining at Dairy Queen Grill & Chill?
Yes, nearby you can visit Glenwood YMCA and Fun & Fit Zone at Glenwood YMCA for fitness activities or Sassafras Street Hair Company & Day Spa for beauty treatments after your meal.
Where can I go nearby for quick banking or financial services when visiting Dairy Queen Grill & Chill?
Nearby financial service options include Mazzei & Associates for bankruptcy law, Western Union for money transfer, LibertyX Bitcoin ATM, PNC ATM, and Liberty Tax for tax services.
If I am driving to Dairy Queen Grill & Chill, where can I refuel or get convenience supplies nearby?
Kwik Fill gas station and convenience store is close by, as well as Walgreens, which offers a pharmacy and convenience items.
How can the nearby YMCA and Fun & Fit Zone complement a visit to Dairy Queen Grill & Chill with family?
After enjoying a meal or treat at Dairy Queen, families can visit the nearby Glenwood YMCA and Fun & Fit Zone for recreational activities and day care services, making for a well-rounded family outing.