Chipotle East Erie is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including undercooked rice and meat, as well as missing ingredients in orders.
Service Issues
Many reviews highlighted poor service, including slow response times, incorrect orders, and unhelpful staff.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions in the kitchen.
Portion Sizes
There were mixed reviews on portion sizes, with some customers praising generous servings while others complained about small portions.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, mentioning friendly staff and good food quality on certain visits.
PG
Paul G
Jan 5, 2026
5.0
Most friendly chipotle yet. Quick and great service!! Made bowl just how I like it.
HT
Hector Torres
Dec 25, 2025
5.0
We order online,everything was perfect,utensils, etc.
KG
Keith G
Dec 18, 2025
1.0
Im going to be honest, I have never eaten at chipotle and never will. I have picked up many orders for other people though. The kitchen is open for everyone to see. I watch employees use gloves for food, touch the register, touch cash, hand out food and go back to making food without changing gloves. I was there for 18 minutes the other day and they may have changed gloves, but not once used the hand sink. Good luck to anyone that chooses this restaurant.
AA
Addison
Dec 9, 2025
5.0
They give out nice portions. Definitely come here if you are a college student.
GY
Gavin Y
Nov 29, 2025
1.0
They can't make a single thing right, and no care to actually fix the problem. As a vegetarian it's very upsetting when I order the sofritas tofu, and I get carnitas(meat), when it's more than a half an hour drive. Then upon calling I get outsourced to some non-english speaking person who says they can't have anyone remake or compensate the order, but they'll take the complaint up with "management". Chipolte learn to do your job!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill East Erie serve?
Chipotle East Erie offers fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill at 4165 Buffalo Rd?
Chipotle East Erie is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill East Erie located?
It is located at 4165 Buffalo Rd, Erie, PA 16510, United States.
How can I place an order online for Chipotle Mexican Grill East Erie?
You can order online via Chipotle's official order website or their app, accessible through https://order.chipotle.com/ or the Chipotle app in the Apple App Store.
Does Chipotle Mexican Grill East Erie have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What is the contact phone number for Chipotle Mexican Grill East Erie?
You can reach Chipotle East Erie by phone at +1 814-240-1426.
Can I find a Starbucks near Chipotle Mexican Grill East Erie?
Yes, there is a Starbucks coffee shop nearby where you can grab coffee or smoothies before or after your meal at Chipotle.
Are there other Mexican or Tex-Mex restaurants close to Chipotle Mexican Grill East Erie?
Yes, Taco Bell is a nearby fast food restaurant offering Mexican-style food, providing an alternative option in the area.
What nearby services can I visit around Chipotle Mexican Grill East Erie for shopping or convenience needs?
Close by you can find Rite Aid for pharmacy and convenience items, Giant Eagle supermarket for groceries and bakery goods, and Sherwin-Williams for hardware and paint supplies.
Are there leisure or wellness facilities close to Chipotle Mexican Grill East Erie?
Nearby, customers can visit Eastway Lanes bowling alley, Snap Fitness gym, and beauty salons such as Foxy Nails and Zoom Tan for recreation and wellness needs.