Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle East Erie is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.1
304 reviews
5 stars
115
4 stars
34
3 stars
22
2 stars
26
1 star
107
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including undercooked rice and meat, as well as inconsistent portion sizes.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and improper food handling practices.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food quality during their visits.
KG
Konstantin Goncharov
Feb 6, 2026
5.0
Always good
JS
Josh Sereno
Feb 3, 2026
2.0
Stingy workers. Get less food every time I go. Dont ever order pick up! Your burrito will look like a soft taco from taco bell.
AB
Amelia Baldwin
Feb 1, 2026
2.0
My special-needs Brother and I had a horrendous Dinner experience at this Chipotle and we are appalled at the Staff, cleanliness, and Manager’s treatment towards his Staff at this Location.
We witnessed and experienced;
***Poor Staff and Management behavior
***Long Wait time to be served - despite being the only person in line - staff were goofing off in the back
-***Not wearing gloves while preparing food,
***Staff eating in the kitchen around prepared food (smh - while manager was talking with them)
-*** Incredibly rude customer service
***Dirty table tops and over flowing - unattended garbage
***Poor Food Quality - the white rice was CRUNCHY / UNDERCOOKED
-Manager and staff didn’t throw out the white rice away or asses if it was cooked, they kept serving it to the next customers…
First time at this location and my last. Regardless of having my severely Autistic and Mute brother with me, where it’s visually understood he has limitations - the manager and majority of the Staff should not behave the way that they did. This is not the typical high standard and quality Chipotle typically provides.
CL
Creeks Lawncare
Jan 28, 2026
2.0
This place consistently gives the tiniest portions. This is an order of double protein and there’s no rice on one end. Zero queso on it like I ordered and absolutely no lettuce.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill East Erie serve?
Chipotle East Erie offers fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill at 4165 Buffalo Rd?
Chipotle East Erie is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill East Erie located?
It is located at 4165 Buffalo Rd, Erie, PA 16510, United States.
How can I place an order online for Chipotle Mexican Grill East Erie?
You can order online via Chipotle's official order website or their app, accessible through https://order.chipotle.com/ or the Chipotle app in the Apple App Store.
Does Chipotle Mexican Grill East Erie have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What is the contact phone number for Chipotle Mexican Grill East Erie?
You can reach Chipotle East Erie by phone at +1 814-240-1426.
Can I find a Starbucks near Chipotle Mexican Grill East Erie?
Yes, there is a Starbucks coffee shop nearby where you can grab coffee or smoothies before or after your meal at Chipotle.
Are there other Mexican or Tex-Mex restaurants close to Chipotle Mexican Grill East Erie?
Yes, Taco Bell is a nearby fast food restaurant offering Mexican-style food, providing an alternative option in the area.
What nearby services can I visit around Chipotle Mexican Grill East Erie for shopping or convenience needs?
Close by you can find Rite Aid for pharmacy and convenience items, Giant Eagle supermarket for groceries and bakery goods, and Sherwin-Williams for hardware and paint supplies.
Are there leisure or wellness facilities close to Chipotle Mexican Grill East Erie?
Nearby, customers can visit Eastway Lanes bowling alley, Snap Fitness gym, and beauty salons such as Foxy Nails and Zoom Tan for recreation and wellness needs.
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