First time getting something from here and although the Philly cheesesteak was very good, the service sucks big time! They don’t have signs as to which end to order, girl looked at us and didn’t help and final the guy making the subs told us where to go to order! The girl took our order but was very unfriendly and not helpful……both workers seemed very
Miserable! Won’t go back I’m sure.
WR
William Rosenzweig
Dec 31, 2025
1.0
I was in line waiting to buy an order of boneless wings, there were 2 other customers in front of me which took around 7 minutes to finish their order. When the second person was ordering someone who I could only assume to be the manager or general manager walked over to the register to ask the man behind me in line if he was ordering wings today. He said yes, I assumed the manager was addressing the entire line. so I also tried to say yes because I was as-well trying to order wings. However the person had turned and walked away to put the wings in the fry before I could also chime in. I then proceeded to order a 20pc of boneless, the man behind me also ordered wings however he had ordered a 10pc with fries and some other form of appetizer. I was order number #30 he was #31, I sat and watched as the manager set part of my order aside to finish making #31 and he then proceeded to instruct one of the employees to put extra wings and sauce into #31 while further prolonging my order which was ordered prior to #31. I’ve had prior negative experiences with excessively long wait times, but I don’t think I’ve ever seen an establishment display such blatant and egregious unprofessionalism in my entire life. I’m thoroughly disappointed however, as I’ve been a continuing patron for some time and I don’t think I’d prefer to give anymore money to the establishment after this experience.
MI
My name is______
Dec 20, 2025
5.0
Come see the guy from pawn stars!
TD
Tiffany Deatherage
Oct 18, 2025
5.0
Food was tasty, they went above and beyond to make sure my food wasn’t cross contaminated, and were just overall super lovely! Thank you!
AA
aqsa
Oct 7, 2025
1.0
I ordered large chicken Philly I am a regular customer i saw a hair in it again once i found they gave me refund but they did not give refund formy drink manager he is blond well again after I ordered i found little hair in it i was getting late to work i told them to go and make sure please make it clean they didn’t take my attention or anything girls were there was like yea yea thats all the manager is super rude i called store no answer i promise you i will never ever come to this place so disgusting and please start washing your hands and cover hairs sorry to say but i al very disappointed, manager didn’t take action ofcorse what his employees would do
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks at Millcreek Mall?
Charleys Cheesesteaks at Millcreek Mall is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Is Charleys Cheesesteaks open for delivery or drive-through orders?
No, Charleys Cheesesteaks at Millcreek Mall does not offer delivery or drive-through services, as these options are closed every day.
Can I order takeout or pickup at Charleys Cheesesteaks in Millcreek Mall?
Currently, Charleys Cheesesteaks does not offer takeout or pickup services at this location; these options are closed throughout the week.
What is the address and contact number for Charleys Cheesesteaks at Millcreek Mall?
The address is 5800 Peach St., Sp. #8002, Erie, PA 16565, USA. You can contact them at +1 814-864-0604.
What payment methods are accepted at Charleys Cheesesteaks in Millcreek Mall?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa for payment.
Where can I find the menu for Charleys Cheesesteaks at Millcreek Mall online?
You can view the menu and place orders online at https://order.charleys.com/menu/millcreek-mall/.
What types of nearby stores can I visit when going to Charleys Cheesesteaks at Millcreek Mall?
Nearby stores include Gymboree (children's clothing), Express Factory Outlet (clothing and fashion accessories), Birkenstock and Tilly's (shoe and clothing stores), and jewelry stores like J.B. Robinson Jewelers and Kay Jewelers.
Are there other dining options near Charleys Cheesesteaks in Millcreek Mall?
Yes, nearby dining options include Panda Express, Fresh Healthy Cafe, Cinnabon bakery, Bubblehouse bubble tea, and Dairy Queen ice cream shop, offering a variety of cuisines.
How can I combine shopping and dining during my visit to Millcreek Mall?
You can shop at various nearby stores such as Hot Topic, Lane Bryant, Torrid, Claire's, and Spencer's before or after enjoying a meal at Charleys Cheesesteaks or other nearby restaurants like Panda Express or Fresh Healthy Cafe.
What is the timezone for Charleys Cheesesteaks at Millcreek Mall and nearby places?
Charleys Cheesesteaks at Millcreek Mall operates in the America/New_York timezone, which applies to the surrounding area and nearby stores within Millcreek Mall.
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