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Arby's

4.2
(1022 reviews)
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Business Details

101 W 12th St, Erie, PA
16501, United States
(814) 456-0603
http://www.arbys.com/locations/us/pa/erie/101-w-12th-st/store-1961
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
101 W 12th St, Erie, PA
16501, United States

Hours

Reviews

4.2
1,022 reviews
5 stars
552
4 stars
267
3 stars
115
2 stars
30
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed feedback on service quality; some customers experienced friendly and efficient service, while others reported rude staff and slow service.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.

Cleanliness

The restaurant is generally reported as clean, including the bathrooms, but some reviews noted areas needing attention.

Order Accuracy

Several customers reported issues with incorrect orders, leading to dissatisfaction.
  • BN
    Brayden Novisk
    4 days ago
    5.0
    O my god this has been the best Arby’s experience ever, whoever was working drive thru 3/2/26 morning shift you are amazing- food was cooked fresh as ever and you hooked me up on them sauces. Thank you so much for today’s visit!!!
  • DD
    Demetrus
    Jan 14, 2026
    1.0
    Came in to Arbys today not busy at all no customer service whatsoever no hold on will be right with you just a couple of glances from 3 employees there and they just kelp walking around I was completely ignored obviously I didn't purchase anything there was no service so can really speak on the food
  • EP
    Erie Pennsylvania
    Dec 27, 2025
    1.0
    Extremely rude Manager
  • LC
    Larry Cramer
    Dec 23, 2025
    5.0
    Very clean, even the rest room. Nice and quiet for lunch. Management should be proud. Way to go.
  • JJ
    Jeff
    Nov 11, 2025
    5.0
    I use coupons to save a few dollars, but the sandwiches are well with more than I spend, such a great escape from a hamburger or pizza! 😀
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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