Arby's

4.2
677 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2812 W 26th St, Erie, PA
16506, United States

Hours

Reviews

4.2
677 reviews
5 stars
360
4 stars
193
3 stars
71
2 stars
17
1 star
36

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the freshness and taste of the food, particularly the roast beef and mac and cheese, but some reported issues with cold food and incorrect orders.

Service Experience

While many reviews highlighted friendly and accommodating staff, there were notable complaints about rude service and poor customer interactions.

Cleanliness

The cleanliness of the location received mixed feedback, with some customers noting it was well-kept while others reported dirty tables and sticky floors.

Order Accuracy

Several customers expressed frustration over incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • DP
    DAVID Pakulski
    4 days ago
    5.0
    Great
  • RL
    Robert Long
    Dec 25, 2025
    5.0
    Arby's has really stepped up their game. Quality of service and food excellent.
  • CH
    Cyndi Hale
    Dec 10, 2025
    5.0
    Friendly employees and ease of ordering right online! The Apple Pie shake is amazing, sure hope they keep it! You can't go wrong with any of the food, really it's the best quality fast food you can get. Try the macaroni and cheese, man is it 🧀 cheesy! Yum! The little sliders are perfect size for a lighter lunch and they are great tasting. This location is busy, especially at lunch but the line moves. I would recommend if you order prior to go inside its much faster.
  • RR
    Riley
    Dec 2, 2025
    4.0
    I love going to Arby's; the mac and cheese is my favorite, but I've been disappointed by their sweet iced tea. I used to enjoy it, but it seems to have changed somehow. The sliders are great, and it's not terribly busy.
  • TT
    Trey Loves tacos
    Oct 10, 2025
    1.0
    Doordashed this Arby's which is usually perfect, ate most of our food, then got to the beef and cheddar, first bite, fine, second bite, fine, third bite a blonde hair that I had to pull through my teeth to get out of my mouth. I tried real hard to move forward, opened the sandwiches up searched it, was fine. Another bite and guess what more hair. At this point I'm wondering I'm questioning, I pull a strand of my own hair out, and yep, I'm a brunette. Next, I stare at my partner looking her head to toe and what do I find? Another brunette. So I go yucky huh no thank you. Maybe wear hats and keep hair up if you're going to serve food. Tldr if I had a penny for Everytime I pulled a blonde hair out of my mouth long enough it's entangled in my teeth I'd have two. Which isn't a lot. But it's crazy it happened twice.