Dunkin'

Reviews

• JO

  Justyce overmier

  Feb 15, 2026
  1.0
  pulled in at 4:42 pm and wanted avocado toast, they said their ovens are done running for the day. what?? ive pulled through multiple times even later and ordered food just fine. and it was two people working ive never seen before. 0 stars for food, wish i could put a 0 star review.
• KK

  Kate Kramer

  Dec 27, 2025
  1.0
  Let me start off by saying I understand that teens need jobs too but there must be and should be an adult or manager present while 7 teens are working here they never make anything right they have no customer service skills what so ever, can't take an order correctly, can't make an order correctly and when I walk in it's seems like more of a social hour then a place of business. Everyone on their phones sitting on milke crates just all around a horrible store to visit!!! Get it together I'm tired of wasting my money and not receiving what I'm paying for.
• AM

  Angelo Melendez

  Dec 11, 2025
  5.0
  A great crew!! Robert greeted me promptly. I ordered for a construction crew, so it was a large order. I’m from out of town so I didn’t think to call ahead, but they took care of me quickly without any issue. Coffee was hot. Donuts were fresh. A the condiments for the 2 boxes of Joe were plentiful. Quality service a they care about the efficiency of their operation.
• LL

  Lira Leisjsb

  Nov 18, 2025
  1.0
  I came through the drive thru at night a couple of days ago and one of the employees was rude and gave me an attitude like she didn’t want to serve me. I believe she said her name was cristie. The food was overall okayish the doughnuts were stale but the drink was good.
• MA

  Marc&Shy ASMR

  Nov 16, 2025
  5.0
  After several bad experiences at the w 26th st location, I decided to give Dunkin on w 12th st in Erie Pa a shot. I must say that this is by far the best Location in the City. The restaurant is clean, the staff is very polite and my coffee is always exactly how I like it. Cant say enough good things about the excellent customer service at this store. I’m Rating this Dunkin Donut location a 10/10. No matter what time I stop in, my order is always fresh. Store Manager ( Lay) is excellent representation of the Dunkin Donut brand. She is very professional, compassionate, knowledgeable of the business .She went above & beyond to make sure that I was a satisfied customer after an incident that took place at the w 26 th st location . make sure you stop by you won’t be disappointed

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