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Wendy's

3.4
(1329 reviews)

Business Details

1075 S. State St, Ephrata, PA
17522, United States
(717) 733-8450

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1075 S. State St, Ephrata, PA
17522, United States

Hours

Reviews

3.4
1,329 reviews
5 stars
418
4 stars
308
3 stars
240
2 stars
117
1 star
246

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor service, including slow response times, incorrect orders, and unhelpful staff.

Food Quality

Many customers reported cold, stale, or poorly prepared food, with several instances of missing ingredients.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty dining areas and kitchens, as well as hair found in food.

Customer Experience

While some customers praised friendly staff and good service, many others expressed frustration with rudeness and lack of urgency.
  • DW
    Deirdre Wurster
    Feb 6, 2026
    1.0
    My items were missing ingredients , I was missing Items , It was ready twenty minutes after I ordered it to be ready for. Nobody in there has a sense of urgency or accuracy I would not reccomend.
  • LK
    Lamar King
    Feb 4, 2026
    5.0
    This is the fastest Wendy's I've ever been to! Great service with a smile! Hot food!
  • JJ
    jojo
    Jan 20, 2026
    1.0
    The card machine was down so the manager on the night shift sent me outside in 20 degree weather to pay through the drive through window. They didnt give a friend of mine extra fries not to mention putting our order in the same bag even when we ordered seperate. Not to mention not giving receipts for evidence. Worst Wendy’s ever. Error in the credit card machine, so error in the damn brain too???
  • JK
    Joseph Kowalski
    Jan 20, 2026
    3.0
    Place to pay online order then went there to pick up they said they were out of product they can't fulfill my order it was a mobile app order they could have told me they were out of product
  • ZV
    Zulema Vasquez
    Dec 15, 2025
    2.0
    Give them a 5 for customer service was great all ladies behind the register were very polite and friendly. I give food a 2 food was cold. I got a large chili and it was cold not hot at all, my burger was cold and the cheese want even melted it was stiff and hard. I was very disappointed. Won't be back again

Frequently Asked Questions About Wendy's

What are the drive-thru hours for Wendy's in Ephrata, PA?

Wendy's drive-thru is open from 10:00 AM to 10:30 PM Monday through Wednesday and Sunday, and from 10:00 AM to 11:30 PM Thursday through Saturday.

Does Wendy's in Ephrata serve breakfast?

Yes, the Ephrata Wendy's location serves breakfast options including combos, sandwiches, coffee, and sides.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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