Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor service, including slow response times, incorrect orders, and unhelpful staff.
Food Quality
Many customers reported cold, stale, or poorly prepared food, with several instances of missing ingredients.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty dining areas and kitchens, as well as hair found in food.
Customer Experience
While some customers praised friendly staff and good service, many others expressed frustration with rudeness and lack of urgency.
DW
Deirdre Wurster
Feb 6, 2026
1.0
My items were missing ingredients , I was missing Items , It was ready twenty minutes after I ordered it to be ready for. Nobody in there has a sense of urgency or accuracy I would not reccomend.
LK
Lamar King
Feb 4, 2026
5.0
This is the fastest Wendy's I've ever been to! Great service with a smile! Hot food!
JJ
jojo
Jan 20, 2026
1.0
The card machine was down so the manager on the night shift sent me outside in 20 degree weather to pay through the drive through window. They didnt give a friend of mine extra fries not to mention putting our order in the same bag even when we ordered seperate. Not to mention not giving receipts for evidence. Worst Wendy’s ever. Error in the credit card machine, so error in the damn brain too???
JK
Joseph Kowalski
Jan 20, 2026
3.0
Place to pay online order then went there to pick up they said they were out of product they can't fulfill my order it was a mobile app order they could have told me they were out of product
ZV
Zulema Vasquez
Dec 15, 2025
2.0
Give them a 5 for customer service was great all ladies behind the register were very polite and friendly. I give food a 2 food was cold. I got a large chili and it was cold not hot at all, my burger was cold and the cheese want even melted it was stiff and hard. I was very disappointed. Won't be back again
What are the drive-thru hours for Wendy's in Ephrata, PA?
Wendy's drive-thru is open from 10:00 AM to 10:30 PM Monday through Wednesday and Sunday, and from 10:00 AM to 11:30 PM Thursday through Saturday.
Does Wendy's in Ephrata serve breakfast?
Yes, the Ephrata Wendy's location serves breakfast options including combos, sandwiches, coffee, and sides.
Is online ordering available for Wendy's in Ephrata?
Yes, you can order online through the Wendy's app or at order.wendys.com and select the Ephrata location for pickup or delivery where available.
What payment options does Wendy's in Ephrata accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I provide feedback or contact Wendy's Ephrata?
You can contact them directly at (717) 733-8450 or provide feedback via the Wendy's Contact page or Customer Satisfaction Survey online.
Where can I find Wendy's menu and nutrition information?
Menu and nutrition details are available online at menu.wendys.com or within the Wendy's mobile app, including allergen information.
Is Wendy's in Ephrata currently hiring?
To check for job openings at this location, visit the Wendy's Careers page and search for Ephrata, PA. Job availability is updated regularly.
What are some nearby places of interest around Wendy's Ephrata?
Nearby locations include Gus's Keystone Family Restaurant, Dunkin', Little Caesars Pizza, and Pancake Farm, offering a variety of dining options visitors might explore before or after their visit.
Are there nearby automotive services near Wendy's in Ephrata?
Yes, automotive services such as Boyer Motor Co, Meineke Car Care Center, NAPA Auto Parts, and MNG Automotive Sales LLC are close by, convenient for customers needing car maintenance.
Which nearby places can help customers traveling to Wendy's in Ephrata?
Nearby places like Expressions Limousine of Lancaster for airport shuttles and Western Union at a nearby train station can assist customers in reaching Wendy's more comfortably.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: