Wendy's

3.4
1322 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1075 S. State St, Ephrata, PA
17522, United States

Hours

Reviews

3.4
1,322 reviews
5 stars
417
4 stars
308
3 stars
240
2 stars
116
1 star
241

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of fast service and extremely slow service, with some experiencing rude or unhelpful staff.

Food Quality

Many reviews highlighted issues with cold, stale, or improperly prepared food, while a few praised specific items like the Frosty.

Cleanliness

Numerous customers noted unsanitary conditions, including dirty tables and kitchens, with some finding hair in their food.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and poor attention to detail were reported.

Staff Attitude

Mixed feedback on staff friendliness; some praised individual employees while others described a lack of politeness and professionalism.
  • JG
    Jose Gonzalez
    Nov 9, 2025
    5.0
    The Jr bacon sandwich with the fires and chicken nuggets it was all too good I wish I can have 2 meals for myself cuz it's really good the fries with a good amount of salt the nuggets really good fried the burger cooked well I would suggest for eating here I ate here with my family the same meal 3 for 5 per order the best. If you want this same meal just show them this picture
  • MS
    Myles Smith
    Nov 4, 2025
    5.0
    Really good service
  • MB
    Michael Brendle
    Sep 23, 2025
    4.0
    Today was good. Service fast and even brought it to our table. Food was hot and fresh. Only us and another couple inside, but drive thru steady
  • TB
    Tim Barr
    Sep 18, 2025
    4.0
    Remodel looks good. It's fast food It's alright.
  • TB
    THE GOD OF GT BRADLEY
    Sep 4, 2025
    1.0
    Last night at Wendy's I went through the drive-thru and gave them $100 bill I did pull off without getting my change which was $80. I went back in this morning to talk to the manager to let him know what happened and to ask them if they left a note. He told me no they did not, I asked him if he could call the manager that was on last night to confirm the story that I was given him he told me no he was not calling him. I asked him to call his district manager he said no I'm not calling him. I asked him why are you being rude I'm just trying to get down to the bottom of it he told me that I needed to get out of his store or he was calling the cops, not once did I get irate with this manager not once did I disrespects him but he was not trying to do anything to help me resolve the issue in getting my money back so I had to call corporate explain the my situation while I sat in the parking lot. They don't have any cameras to see if people are stealing and it's a safety issue for their workers if somebody crazy came in there. His name was John I want to say brennaman very rude very unhelpful very disrespectful my family will no longer be spending any money at the Wendy's in Ephrata

Frequently Asked Questions About Wendy's

Is Ephrata Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.