Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported a mix of fast service and extremely slow service, with some experiencing rude or unhelpful staff.
Food Quality
Many reviews highlighted issues with cold, stale, or improperly prepared food, while a few praised specific items like the Frosty.
Cleanliness
Numerous customers noted unsanitary conditions, including dirty tables and kitchens, with some finding hair in their food.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and poor attention to detail were reported.
Staff Attitude
Mixed feedback on staff friendliness; some praised individual employees while others described a lack of politeness and professionalism.
JG
Jose Gonzalez
Nov 9, 2025
5.0
The Jr bacon sandwich with the fires and chicken nuggets it was all too good I wish I can have 2 meals for myself cuz it's really good the fries with a good amount of salt the nuggets really good fried the burger cooked well I would suggest for eating here I ate here with my family the same meal 3 for 5 per order the best. If you want this same meal just show them this picture
MS
Myles Smith
Nov 4, 2025
5.0
Really good service
MB
Michael Brendle
Sep 23, 2025
4.0
Today was good. Service fast and even brought it to our table. Food was hot and fresh. Only us and another couple inside, but drive thru steady
TB
Tim Barr
Sep 18, 2025
4.0
Remodel looks good. It's fast food It's alright.
TB
THE GOD OF GT BRADLEY
Sep 4, 2025
1.0
Last night at Wendy's I went through the drive-thru and gave them $100 bill I did pull off without getting my change which was $80. I went back in this morning to talk to the manager to let him know what happened and to ask them if they left a note. He told me no they did not, I asked him if he could call the manager that was on last night to confirm the story that I was given him he told me no he was not calling him. I asked him to call his district manager he said no I'm not calling him. I asked him why are you being rude I'm just trying to get down to the bottom of it he told me that I needed to get out of his store or he was calling the cops, not once did I get irate with this manager not once did I disrespects him but he was not trying to do anything to help me resolve the issue in getting my money back so I had to call corporate explain the my situation while I sat in the parking lot. They don't have any cameras to see if people are stealing and it's a safety issue for their workers if somebody crazy came in there. His name was John I want to say brennaman very rude very unhelpful very disrespectful my family will no longer be spending any money at the Wendy's in Ephrata
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Ephrata, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Ephrata, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (717) 733-8450.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Ephrata Wendy’s serve breakfast?
Yes, this Wendy’s location in Ephrata, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's in Ephrata, PA?
Wendy's drive-thru is open from 10:00 AM to 10:30 PM Monday through Wednesday and Sunday, and from 10:00 AM to 11:30 PM Thursday through Saturday.
Does Wendy's in Ephrata serve breakfast?
Yes, the Ephrata Wendy's location serves breakfast options including combos, sandwiches, coffee, and sides.
Is online ordering available for Wendy's in Ephrata?
Yes, you can order online through the Wendy's app or at order.wendys.com and select the Ephrata location for pickup or delivery where available.
What payment options does Wendy's in Ephrata accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I provide feedback or contact Wendy's Ephrata?
You can contact them directly at (717) 733-8450 or provide feedback via the Wendy's Contact page or Customer Satisfaction Survey online.
Where can I find Wendy's menu and nutrition information?
Menu and nutrition details are available online at menu.wendys.com or within the Wendy's mobile app, including allergen information.
Is Wendy's in Ephrata currently hiring?
To check for job openings at this location, visit the Wendy's Careers page and search for Ephrata, PA. Job availability is updated regularly.
What are some nearby places of interest around Wendy's Ephrata?
Nearby locations include Gus's Keystone Family Restaurant, Dunkin', Little Caesars Pizza, and Pancake Farm, offering a variety of dining options visitors might explore before or after their visit.
Are there nearby automotive services near Wendy's in Ephrata?
Yes, automotive services such as Boyer Motor Co, Meineke Car Care Center, NAPA Auto Parts, and MNG Automotive Sales LLC are close by, convenient for customers needing car maintenance.
Which nearby places can help customers traveling to Wendy's in Ephrata?
Nearby places like Expressions Limousine of Lancaster for airport shuttles and Western Union at a nearby train station can assist customers in reaching Wendy's more comfortably.