Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.4
449 reviews
5 stars
321
4 stars
59
3 stars
20
2 stars
9
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and accommodating staff, there were several complaints about poor service, including long wait times and rude management.
Smoothie Quality
Most reviews highlighted the delicious and fresh smoothies, although there were a few instances of poorly made drinks that did not meet expectations.
Cleanliness
The store was generally reported as clean and well-maintained, contributing positively to the customer experience.
Order Accuracy
Multiple customers experienced issues with incorrect orders, indicating a need for improvement in order accuracy and staff training.
Atmosphere
The atmosphere was described as welcoming and fun, although some customers noted it could be too loud for relaxation.
- AFAlex forlifeOct 5, 20255.0I really want everyone to know that my review is very honest and relevant!!! Marie and Mariah are my two favorite morning people . Very great at representing the franchise! Exceeding my expectations all the time just about every other morning …… amazing customer service very understanding and communicative
- JLjulia leannOct 5, 20255.0Marie & Mariah are great! Phenomenal every time. Smoothies are always consistent and taste great each visit. Never hassle and they’re very friendly and accommodating to the requests. So happy everytime I visit here, my husband comes here religiously and he now has me hooked. I would drive an hour just to get these people to make my smoothie everyday.
- KCKalina ChambersSep 18, 20253.0The food was good, but the service was disappointing. I was ignored upon entering and waited several minutes before the manager finally spoke - only to mention a large order ahead and suggest ordering online. My mother experienced the same delay, and I had to ask for her order to be taken. One kind employee eventually stepped in, apologized, and provided efficient service, but management failed to direct the staff properly.
- JCJoel CarcamoSep 17, 20255.0Five stars! I wandered into this tropical smoothie spot on a cloudy afternoon and was blown away. Mary the GM was very friendly and kind, which set a warm tone from the moment I walked in. The staff were super friendly too—always with a smile and eager to help with flavor recommendations. I tried a tropical smoothie and it was delicious—bright, fruity, and perfectly blended with a refreshing finish. The shop was clean, and service was quick without feeling rushed. Overall, an excellent experience all around. If you’re craving a tasty, fruit-forward smoothie and genuinely kind service, this place is a must. I’ll certainly be back for more flavors!
- JJJr.Aug 22, 20255.0Friendly service! Great food!
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe in Ephrata accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the opening hours for dining in at Tropical Smoothie Cafe?
The dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, and Saturday and Sunday from 8:00 AM to 9:00 PM.
Can I order delivery or use curbside pickup at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers delivery, same-day delivery, in-store pickup, and curbside pickup services.
Where is Tropical Smoothie Cafe located in Ephrata?
It is located at 848 East Main Street, Suite 300, Ephrata, PA 17522.
What types of food and drinks does Tropical Smoothie Cafe offer?
They offer fresh, made-to-order smoothies, wraps, flatbreads, bowls, salads, quesadillas, and desserts including acai bowls and specialty beverages.
Is there a children’s menu available at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers a children's menu and welcomes families.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Can I order ahead using an app for pickup or delivery?
Yes, you can order ahead using the Tropical Smoothie app available on iOS and Android or online for delivery, curbside, or pickup.
What popular nearby restaurants are close to Tropical Smoothie Cafe in Ephrata?
Nearby restaurants include Ephrata Asian Bistro, Fratelli's Pizza, Starbucks, and Five Guys, offering a variety of Asian, Italian, coffee, and fast-food options.
Are there shopping and entertainment options near Tropical Smoothie Cafe?
Yes, nearby places include Ephrata Marketplace with GameStop stores, shopping centers, and other retail outlets like GNC and Verizon.
What nearby services can customers access when visiting Tropical Smoothie Cafe?
Customers can find nearby services like UPS Authorized Shipping Outlet for courier needs, Great Clips for hair salon services, and Vivi spa for massage and reflexology.