McDonald's

3.0
1741 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
140 N Reading, Ephrata, PA
17522, United States

Hours

Reviews

3.0
1,741 reviews
5 stars
459
4 stars
300
3 stars
292
2 stars
186
1 star
504

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 15 minutes for simple orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Several customers complained about food being served cold, burnt, or poorly prepared.

Staff Attitude

Feedback indicated that staff members were often rude or unhelpful, contributing to a negative customer experience.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty tables and concerns about food safety.
  • WS
    Wayne Shirk
    Nov 16, 2025
    1.0
    I think her name is Nina or Leana or something. She’s very rude and upset my wife with her disrespectful attitude. It’s hard to upset my wife as much as she was. If you’re gonna have an attitude like that, maybe you shouldn’t work with the public
  • KD
    Kelly Dewease
    Oct 1, 2025
    1.0
    Nothing fast about this fast food restaurant.
  • RV
    Rad Vasilev
    Sep 25, 2025
    1.0
    Did a mobile order just to wait 25 mins. Whats the point of the mobile order then. By far the worst McDonalds i been too
  • NG
    Nicky Gentili
    Sep 20, 2025
    1.0
    For the Chinese girl working the drive threw window. It’s not my fault you work at McDonald’s you don’t need to have a attitude. And on top of it give the wrong food. Maybe you should have a better attitude with your customers. We do pay your salary
  • MF
    Mary Ann Fletcher
    Sep 1, 2025
    4.0
    There seemed to be only one worker on duty, took my order, took my money, prepared the food, & gave me my food. He was very pleasant but the McGriddle was burnt. Egg & bacon were good. I felt sorry for him but he did an admirable job.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 140 N Reading, Ephrata, PA?

This McDonald's location is open daily from 5:30 AM to 11:00 PM.

What times is the drive-thru service available at this McDonald's?

The drive-thru is open every day from 5:30 AM until midnight (12:00 AM).