Brand Certified
Dunkin'
3.3(660 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
1111 S State St, Ephrata, PA
17522, United States
Certified by Dunkin' • Mar 01, 2026
(717) 466-2888
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Ephrata, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.3
660 reviews
5 stars
246
4 stars
112
3 stars
79
2 stars
56
1 star
167
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, many reported poor service, long wait times, and incorrect orders.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect drinks, leading to customer frustration.
Speed of Service
Customers frequently mentioned slow service, particularly during busy times, with many expressing dissatisfaction over long wait times even with mobile orders.
Product Availability
Several reviews noted that the location often runs out of popular items, particularly donuts, which disappointed many customers.
Overall Experience
Overall experiences varied widely, with some customers expressing loyalty and satisfaction, while others vowed not to return due to repeated negative experiences.
- JJJenFeb 16, 20265.0I always like coming here. In person is slow but not terrible, today I just wanted to go inside. It’s faster via drive through.
- SGScott GarmanFeb 11, 20261.0I was the only one in the store and had to wait 10 minutes for a simple cup of coffee.
- JAJaden AlstonJan 2, 20261.0customer service is terrible. Placed an online order and went in to pick it up and they forgot my donut so i let them know that I don’t have my donut they asked what donut i told them they gave it to me and i leave well when i was in the car the guy comes out to the car to the window and says i have the receipt luckly it’s free donut day because you didn’t order a donut and before i could say anything he walked away i checked back on my app to make sure i ordered one and yes i did. There was no reason for you to come out to the car and be loud and wrong
- TWThomas WhiteJan 1, 20264.0This is a well run shop with quick accurate service. We have only used the drive through window.
- ASAmber SDec 25, 20255.0Kind staff and fast to get my food and correctly! And they gave me some bonus munchkins too
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Ephrata, PA?
Dunkin' in Ephrata is open Monday to Saturday from 5:00 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.
Does Dunkin' offer delivery and pickup services at this location?
Yes, Dunkin' offers delivery and curbside pickup services in Ephrata, PA.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch.
Can I order ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android to enjoy a fast grab and go experience.
What specialties can I expect at Dunkin' in Ephrata?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any nearby places of interest that I can visit before or after stopping at Dunkin'?
Yes, nearby places include Little Caesars Pizza, Gus's Keystone Family Restaurant, Wendy's, and Pancake Farm for additional dining options.
Is there public transit or financial services near the Dunkin' location in Ephrata?
Yes, Western Union offering financial services and acts as a local train station is close by, which could help with travel plans.
Are there shopping and retail options near Dunkin' in Ephrata?
Nearby shopping includes Ephrata Kmart, Sears Appliance Repair, ReUzit on State thrift store, and Good's clothing store for various retail needs.
Does Dunkin' in Ephrata have a drive-thru and accept credit/debit cards?
Yes, this Dunkin' location has a drive-thru and accepts both credit and debit card payments.
Are there any seasonal or special menu items available at Dunkin' during the holidays?
During the holiday season, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website