Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Ephrata, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
650 reviews
5 stars
243
4 stars
109
3 stars
78
2 stars
57
1 star
163
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise friendly and helpful staff, others report rude interactions and poor service.
Order Accuracy
Many customers express frustration with incorrect orders and inconsistent drink preparation, leading to dissatisfaction.
Product Availability
Customers frequently mention that the location often runs out of donuts and other menu items, impacting their experience.
Speed of Service
Service speed varies; some reviews highlight quick service, while others complain about long wait times and delays.
Cleanliness and Atmosphere
The cleanliness of the location is generally appreciated, but some customers note issues with the atmosphere and staff behavior.
- KNKim NewcomerNov 8, 20255.0Their frozen coffee is fantastic every time I order! Delicious every time and very accurate. The price is worth every penny for the drink I got. I went through the drive thru and they were nice and friendly. It took a bit to get through the drive thru but like I said it's worth the wait for a delicious coffee every time! The accessibility to get into the Dunkin in Brownstown is a bit difficult. You can only make right hand turns into and out of it. Discouraging when I'm coming home to Ephrata if I want to stop there.
- MAMcKenna AchenbachNov 8, 20251.0Terrible service. Waited forever and I ordered ahead in app 10 min earlier. No one was in front of me. Both girls looked at Me and didn’t acknowledge I was there for at least 5 minutes. Then their manager came out and they clearly knew manager would be pissed so they said “I’ll be right there” just to seem like they weren’t avoiding doing their job. Pathetic service. I would rather drive further to a different dunkin with that service.
- CCChristineOct 22, 20255.0Got to have my Dunkin. The atmosphere of my car was not that great, but my coffee was ☺️
- HPHailey PowellSep 7, 20251.0The customer service sucks at this location. The one employee that’s an “it” complained that we came up to the walk up window and said “coming up to the walk up window isn’t going to make me make your food faster and he can wait”. The “it” should get fired because that’s not how you talk to a paying customer.
- LNLuz NegronAug 13, 20255.0I dont usually rate chains, but I absolutely had to with this particular Dunkin Donuts. For me a great business includes consistent service and product. If I can give this location 6 stars, I would. Fast and friendly service 100% of the time; and my Latte's always taste the same no matter who is making it. Oh, and my dog absolutely loves the staff. She gets greeted and a threat everytime we go through the drive-tru. Thanks for making our day, every day!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Ephrata, PA?
Dunkin' in Ephrata is open Monday to Saturday from 5:00 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.
Does Dunkin' offer delivery and pickup services at this location?
Yes, Dunkin' offers delivery and curbside pickup services in Ephrata, PA.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch.
Can I order ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android to enjoy a fast grab and go experience.
What specialties can I expect at Dunkin' in Ephrata?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any nearby places of interest that I can visit before or after stopping at Dunkin'?
Yes, nearby places include Little Caesars Pizza, Gus's Keystone Family Restaurant, Wendy's, and Pancake Farm for additional dining options.
Is there public transit or financial services near the Dunkin' location in Ephrata?
Yes, Western Union offering financial services and acts as a local train station is close by, which could help with travel plans.
Are there shopping and retail options near Dunkin' in Ephrata?
Nearby shopping includes Ephrata Kmart, Sears Appliance Repair, ReUzit on State thrift store, and Good's clothing store for various retail needs.
Does Dunkin' in Ephrata have a drive-thru and accept credit/debit cards?
Yes, this Dunkin' location has a drive-thru and accepts both credit and debit card payments.
Are there any seasonal or special menu items available at Dunkin' during the holidays?
During the holiday season, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.