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McDonald's

3.5
(1171 reviews)

Business Details

425 N Enola Road, Enola, PA
17025, United States
(717) 732-4228
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
425 N Enola Road, Enola, PA
17025, United States

Hours

Reviews

3.5
1,171 reviews
5 stars
414
4 stars
269
3 stars
191
2 stars
104
1 star
193

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

While many customers praised the staff for being friendly and polite, there were several reports of rude and condescending behavior from some employees.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.

Service Speed

Customers experienced inconsistent service speed, with some reporting quick service while others faced long waits, especially during busy times.

Food Quality

The quality of food varied, with some customers receiving cold or improperly prepared items, while others enjoyed fresh and hot meals.

Management Issues

Several reviews pointed to poor management practices, including inadequate training and handling of customer complaints.
  • PL
    Pinky Lee
    5 days ago
    2.0
    I was a little disappointed when I got home and realized that I barely got any fries in my order of small fries with a combo meal. There were not additional fries on the bottom of the bag and this was all I got. It was only half full.
  • MP
    Markel Peterson
    Feb 16, 2026
    5.0
    Super friendly staff. I used the mobile pick up spot and didn’t have to wait long, girl handed me my food and was very polite. Impressive for fast food service
  • CT
    Corrin Tucker
    Feb 11, 2026
    4.0
    I would’ve given them a 5, but I ordered 2 double cheeseburgers with no pickles and Mac sauce and then ordered 1 WITH pickles and Mac sauce and the lady was extremely rude and condescending. She said something along the lines of “well they DO come with pickles” and then I got home and none of them had pickles lol. If she wasn’t so rude I would’ve given them 5 stars because we go there often and the service is usually great! It’s hard to find good help.
  • TP
    Tait Powell
    Jan 16, 2026
    5.0
    They let me use the bathroom, no questions asked no purchase necessary.
  • TB
    Travis Bitting
    Dec 22, 2025
    1.0
    Went to mcdonald's and went through the drive through ordered two of the daily double value meals. Can we get to the window they charged us twenty four dollars and some change. Each daily double value meal is only seven dollars and we had asked for large cokes. When we got to the east second window, I asked for a manager, and first some guy working there said he was the manager then once we told him what was going on another guy came to the window, and this guy actually looked like the manager. We told him that this wasn't right that we wanted the mcvalue meals. He left for a minute and came back confused and asked if we were to the meals.And we said, yes, we should have totaled 15 dollars. They had already handed us a bag which had the sandwiches in it and two large fries. No nuggets and sodas yet. He then says that since we didn't order the large fries. He needed to have them back. He asked us to pull over into one of the curbside parking spots while they fixed it. We sat here for like 15-20 minutes for them to bring out what we were supposed to get for a meals and the return to change from the purchase. This is lousy service. This is very messed up. First, by taking back the large fries and the sandwiches. Then, making us wait probably closer to twenty minutes and i'm still sitting here as i'm writing this so it might end up being longer. I won't be surprised. It doesn't take that long to correct this issue. They wasted our time. No compensation for our time. I mean, they took back the large fries just to give a small fries when they probably threw away the large fries. And there was no apologies from this place. I've never had such a horrible experience at a McDonald's before. To top it all off, our food was cold by the time we got it. Thanks mcdonald's. I hope the crew that you have working on 12/22/2025 at 3:55 am is fired for being the most horrible and disrespectful crew. We had finally got our food and could leave 4:35am. We ordered at the drive through. Again thanks mcdonald's what a win.

Brand Certified Facts from McDonald's

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