McDonald's

3.4
1018 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1101 Chestnut St, Emmaus, PA
18049, United States

Hours

Reviews

3.4
1,018 reviews
5 stars
353
4 stars
191
3 stars
172
2 stars
101
1 star
201

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and inattentive staff.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, overcooked, or poorly prepared items.

Cleanliness

Several customers noted issues with cleanliness, particularly in the bathrooms and dining areas.

Customer Experience

While some customers had positive experiences, many expressed frustration with management and staff attitudes, impacting their overall satisfaction.

Drive-Thru Efficiency

The drive-thru service was often criticized for being slow and poorly managed, leading to long wait times.
  • JC
    Justin Cain
    1 day ago
    3.0
    As one would expect.
  • NB
    Nanette Bush
    Nov 6, 2025
    2.0
    My nuggets were old and cold
  • TD
    Tea-Grace DeLaurentis
    Sep 25, 2025
    1.0
    Asked for canadian bacon, egg and cheese added to my sandwich and was given regular bacon (removed by me) and none of the other additions. Service was difficult to receive, we had to go through the drive through twice because at first attempt we needed a moment and when indicated that we were ready there was no response. When we did get service, responses were short and disinterested. I understand that McDonald’s might not be the dream job but being semi-pleasant can make the experience better for everybody. Will I come back? Probably. Will I leave a bad review again? Most likely if this is how it’ll be everytime.
  • TR
    Theresa Rebecca
    Sep 18, 2025
    2.0
    When i work late I stop and grab something quick to eat. Shame on me for going back so many times, but the past 3 times I have went, the fried were cold and.my cheeseburger was a mess.
  • DR
    Di Reichard
    Sep 7, 2025
    2.0
    If you have time to lean, you have time to clean. Or hey, you have a customer out here, and you looked at me and turned away. I see my order for delivery, you are leaning next to it.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Emmaus, PA?

McDonald's in Emmaus, PA is open daily from 5:30 AM to 11:00 PM.

What are the delivery hours for McDonald's Emmaus location?

Delivery is available Monday through Thursday and Sunday from 5:30 AM to midnight, and on Friday and Saturday from 5:30 AM to 1:00 AM.