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McDonald's

3.5
(982 reviews)
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Business Details

15 5th St, Ellwood City, PA
16117, United States
(724) 752-8313
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15 5th St, Ellwood City, PA
16117, United States

Hours

Reviews

3.5
982 reviews
5 stars
326
4 stars
208
3 stars
212
2 stars
85
1 star
151

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and cold food.

Customer Service

Feedback on staff behavior was mixed, with some praising friendliness while others noted rudeness and poor management.

Wait Times

Customers frequently mentioned long wait times in both drive-thru and in-store, often leading to frustration.

Food Quality

The quality of food was inconsistent, with several reviews highlighting cold or poorly prepared items.

Cleanliness

While some customers noted cleanliness, others reported dirty dining areas and restrooms.
  • DD
    Dean Dulski
    Feb 20, 2026
    2.0
    Why is the shake machine always down? Might as well take down the shamrock shake sign because you can never actually get it 🙄
  • MM
    Man
    Feb 20, 2026
    3.0
    Order a fry & Mocha frappe small. Seen lady put bag of fries down. Had to go make Frappe. You can hear that machine. She tried starting it twice. Waited 10 mins she walked by fries & was like oh damn. Never heard frappe machine. Ended up giving me cold fries & chocolate milk shake. Watch what u get. No only McDonald's that does it.
  • LP
    Lynchburg PB
    Feb 1, 2026
    2.0
    I truly want to have grace with this place, as my orders are usually pretty much right, but they ALWAYS screw something up. Typically, they don’t put sauce in the bag. No big deal, it’s almost become a joke anymore that I have to walk back in and get the sauce packets I paid $.025 for. Today, I ordered a sausage and cheese biscuit (NO EGG) and a sausage and cheese McMuffin (NO EGG). I got two sausage egg and cheese McMuffins, even though one was wrapped in a sausage biscuit wrapper with a note on it saying “no folded egg”. While I was at the kiosk ordering all I heard were employees talking about white claws and drinking. Maybe take a few minutes to get my order right instead of rambling on about nonsense. Didn’t have time to remedy the situation immediately as I had somewhere to be.
  • AS
    Autumn S
    Jan 25, 2026
    1.0
    Man, these workers are crazy rude and mean.
  • JY
    Joanne Young
    Jan 22, 2026
    1.0
    Cold overpriced fries and ignorant person at drivethru.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Ellwood City?

McDonald's in Ellwood City operates 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services 24/7 through their delivery platform.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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