Dunkin'

Reviews

• JK

  Jocelyn Kelly

  Feb 23, 2026
  1.0
  Service is awful. Twice a week I get coffee, mobile order on my phone before showing up, go through the mobile line then sit for 10 plus minutes while people are being served and people coming through the actual line are being served and leaving. As I see my coffee sitting at the window. After 10 minutes of waiting the cold foam has now melted as well as my ice. Why have a mobile line if it takes more time than ordering there. This was the 6th time this has happened and I now refuse to go back. Pay 8.00 for a watered down melted coffee. No thank you. And the red headed employee who gave me attitude after I left the line and went in side to get it, I will be calling corporate.
• DK

  Donald Knight

  Feb 18, 2026
  5.0
  Even though that's 1 of the busiest Dunkins I still had my order filled rather quickly.
• AA

  Amanda

  Nov 7, 2025
  1.0
  Drive-thru staff are rude and unprofessional. I’ve had a few instances where the employees just weren’t friendly, but this one takes the cake. When I got to the window, I already had my Dunkin app up and ready since they were busy, so I didn’t really process what the employee had said the total was until after scanning. I didn’t expect it to be any different, and it was like 8 a.m. Then she told me I owed about $12 more than what had shown on the screen when I ordered at the box. When I questioned it, she got an attitude and said, “Well, I told you the total,” in a rude tone, blaming me for whoever took the order’s mistake. She shut the window, then came back, had me rescan, and practically shoved my drinks and food into my hand. This Dunkin used to be great when they first opened, but I’m not sure what has happened since. I try not to be a difficult customer because I've worked the same job for a different company and know how it is (hence why trying to be ready to scan so I can get out of their drive thru) , but like cmon man. Be so for real.
• MJ

  madisyn jones

  Nov 7, 2025
  1.0
  this is the worst Dunkin’ Donuts in this whole area everytime i order anything on the app they say they don’t have it or didn’t make it and the drinks are barely ever good or made right
• DL

  Donald Liberty

  Nov 6, 2025
  1.0
  Worst cold Carmel coffee ever! They used to be great but now no cream and hardly any Carmel! WTH

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