Wendy's

3.2
1012 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1660 South Market Street, Elizabethtown, PA
17022, United States

Hours

Reviews

3.2
1,012 reviews
5 stars
295
4 stars
227
3 stars
157
2 stars
91
1 star
242

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders, missing items, and wrong modifications.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, overcooked, or stale items.

Customer Service

Service quality varied significantly, with numerous complaints about rude staff, long wait times, and poor management.

Cleanliness

Several customers noted unsanitary conditions in the dining area and restrooms.

Management Issues

Frequent mentions of poor management practices and lack of staff training contributed to negative experiences.
  • YG
    Yuri Gamez
    Oct 12, 2025
    4.0
    I ordered a 10 piece nugget meal with the new chilli sauce and they gave me an entirely different sauce all together. I also asked for a plain baked potato with butter and they forgot to add butter, salt, and pepper. So check your order before you go. The staff we're memorable.
  • DR
    Dennis Regitz
    Sep 23, 2025
    4.0
    I had a late dinner after a meeting. I was pretty hungry. Wendy's is always a good place for a fast, good, "fast food" meal. However, this meal wasn't up to the usual Wendy's standard. My chicken sandwich was hot and tasty. My fries? Well less than the normal quality. If I had been eating in their dining room I would have returned them for fresh fries. Mine were barely warm and rubbery like they were sitting under a heat lamp for quite awhile. I was disappointed, but I know the norm so I will go back again and give them a second chance.
  • AR
    Angie Rhodes
    Sep 19, 2025
    2.0
    They keep missing items when we order on the app. For take out. They need to double check orders before giving out through drive through. And I try to call and nobody answers the phone. Just saying. And yes I have worked in fast food before. I can be a patient person but also missing items more then twice I draw the line. We pay about 60$ worth of food and its through the app so its not like we are telling them through the intercom. I can see if they miss it that way.
  • WS
    Wendy Studner
    Sep 9, 2025
    5.0
    Can you say biggie bag and a Frosty!
  • KM
    Kevin Murphy
    Sep 3, 2025
    1.0
    Sent my fiance to go get my sick mother and us food she comes back with our food she got the $5 biggie bag my both chicken sandwiches were like rubber no mayo just plan rubber chicken patty and the Fry's were cold I won't come back here again

Frequently Asked Questions About Wendy's

Is Elizabethtown Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.