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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(402 reviews)

Business Details

33A W Side Mall, Edwardsville, PA
18704, United States
(570) 714-1045
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Edwardsville, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
33A W Side Mall, Edwardsville, PA
18704, United States

Hours

Reviews

3.5
402 reviews
5 stars
185
4 stars
56
3 stars
38
2 stars
27
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and inattentive staff, with complaints about long wait times and orders being taken incorrectly.

Order Accuracy

Frequent issues with incorrect orders, missing items, and poor quality of food and drinks were highlighted by multiple reviewers.

Cleanliness and Quality

Some customers noted cleanliness in the establishment, but many expressed dissatisfaction with the quality of food and drinks, including stale items and poorly made beverages.

Management Issues

Several reviews indicated a lack of effective management and training, leading to chaotic service and inconsistent experiences.
  • FF
    Faith
    Feb 2, 2026
    1.0
    I came in for only 2 donuts this evening. I stood at the register for about 5 minutes while the employee crouched on the ground talking on her phone. When she finally came up she did not greet us but instead said “the register isn’t working you have to go to the other.” At this point I’m a bit put off but whatever. I walk over to the other side but now the worker is back on her phone ignoring me. In my opinion if you are telling me to go to the other register you should be following to the my order. But still, I wait there for another 10 minutes waiting for service when two sets of customers come in. Immediately they have their order taken on the register that was supposed broken. However, no one informed that this register was now magically fixed. But whatever, I get in line behind the other customers. Meanwhile the customer directly in front of me orders at least 5 drinks and multiple donuts (which is totally fine and nothing against them). So immediately, the employee decides that she needs to make them right away. She doesn’t even ask what my order is (again 2 donuts). When I asked if she could just take my order before making the other one she said “no” and turned around. So I left. Everytime I am in this facility I am met with nothing but rudeness and this is proof of that
  • JS
    Jen Sinwell
    Jan 14, 2026
    5.0
    Very courteous employees
  • AT
    A T
    Dec 8, 2025
    1.0
    I never feel the need to leave reviews but i come to this location often and they are always so rude. They make customers wait 5-10 mins (or even longer sometimes) at a time to take their order (in store and drive thru) just to give them the wrong order. My order is simple and my latte is always missing cold foam I paid extra for or the flavor shots. The espresso has been tasting very burnt recently as well. They will also give you cold and dry hash browns instead of just making new ones. I’m no longer coming this location because I’ve given them too many chances and they just keep getting worse and worse.
  • OK
    Olivia kratz
    Dec 1, 2025
    1.0
    I called online the person was a girl and was so disrespectful. I asked if they had the Sabrina's daydream refresher and the had such an attitude than hung up on me Worst experience ever never going there again.
  • JM
    J M
    Nov 22, 2025
    1.0
    The workers are rude, always focused on TALKING, and will ALWAYS GET YOUR ORDER WRONG! if you like paying extra for stuff that you DONT GET, THIS DUNKIN IS FOR YOU. GO TO ANY OTHER DUNKIN OR COFFEE PLACE!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Edwardsville, PA?

Dunkin' Edwardsville is open every day from 4:30 AM to 9:00 PM.

Does Dunkin' in Edwardsville, PA offer delivery and pickup services?

Yes, Dunkin' Edwardsville offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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