Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Edwardsville, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
391 reviews
5 stars
178
4 stars
56
3 stars
38
2 stars
26
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of acknowledgment from employees.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong drinks.
Food Quality
Several reviews mentioned unsatisfactory food quality, including burnt items and stale donuts.
Speed of Service
Customers frequently noted long wait times, especially for drive-thru and mobile orders, indicating inefficiency.
Cleanliness and Atmosphere
While some customers appreciated the cleanliness of the location, others pointed out chaotic conditions and disorganization.
- JMJ M2 days ago1.0The workers are rude, always focused on TALKING, and will ALWAYS GET YOUR ORDER WRONG! if you like paying extra for stuff that you DONT GET, THIS DUNKIN IS FOR YOU. GO TO ANY OTHER DUNKIN OR COFFEE PLACE!
- DPDemis PerezNov 15, 20251.0⭐ 1-Star Review but if i can give them Negative i would ! I’ve been going to this Dunkin’ for about 8 years, and I can honestly say this year especially the last few months has been the absolute worst it’s ever been. The customer service is horrible. The staff is always on their phones, letting the line build up, and when you finally get to the window your coffee is either burnt, chalky, or straight up sour tasting. If your order is messed up (which is almost every visit now), they don’t want to fix it. Instead, they argue with you especially in the drive thru because they care more about their timer than actually helping customers. It’s ridiculous. The experience has gotten so bad that I literally have to drive all the way down to the Dunkin’ on Wyoming Ave just to get decent service and a drink that isn’t disgusting. The staff at this location is overall terrible, and the quality has completely fallen apart. Highly disappointed and won’t be returning unless major changes are made.
- RGRex Joey GregorowiczNov 7, 20255.0staff are nice. coffee is good. awesome service for the creative of the order. Excellent coffee to try out. recommend this place.
- SCSue COct 22, 20251.0Dunkin person (Dunkin, Edwardsville, Pa) used her unprotected hand, (no glove or tissue used) to put dozen donuts into the box. After we saw her wipe her nose with her hand. After seeing this, did not purchase the donuts.
- M_Maxien _Oct 11, 20251.0“Do you know what you want?” That’s how my order was taken. Customer service doesn’t exist at this location. There’s no accountability when they mess up an order, no genuine greeting when you walk through the door, zero eye contact. The place is clean and stocked that’s about all the positive feedback I can provide.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Edwardsville, PA?
Dunkin' Edwardsville is open every day from 4:30 AM to 9:00 PM.
Does Dunkin' in Edwardsville, PA offer delivery and pickup services?
Yes, Dunkin' Edwardsville offers both delivery and curbside pickup services.
What holiday drinks are currently available at Dunkin' Edwardsville?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
What types of meals does Dunkin' Edwardsville serve?
Dunkin' Edwardsville serves breakfast, brunch, and lunch with a variety of options including coffee, espresso, breakfast sandwiches, and donuts.
Can I order Dunkin's menu ahead of time via an app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a quick grab and go experience.
What payment methods are accepted at Dunkin' Edwardsville?
Dunkin' Edwardsville accepts both debit and credit cards for payment.
Does Dunkin' Edwardsville have a drive-thru service?
Yes, this location offers a drive-thru for convenient ordering and pickup.
Are there other food options near Dunkin' Edwardsville in West Side Mall?
Nearby food options include Primo Hoagies for sandwiches, McDonald's for fast food, Antonio's Pizza Deluxe for Italian cuisine, Taco Bell for Mexican dishes, and Ollie's Restaurant serving American fare.
What nearby shops and services can I visit around Dunkin' Edwardsville?
You can visit Dollar Tree for discount shopping, Rite Aid pharmacy, Boost Mobile for telecommunications, GNC for supplements, and Petco for pet supplies, all located near Dunkin'.
Are there useful financial or postal services near Dunkin' in Edwardsville?
Yes, you'll find Wells Fargo Bank, Community Bank N.A., H&R Block, Jackson Hewitt tax services, The Exchange Network ATMs, LibertyX Bitcoin ATM, and the USPS post office nearby for your financial and postal needs.