Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Edwardsville, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported rude and inattentive staff, with complaints about long wait times and orders being taken incorrectly.
Order Accuracy
Frequent issues with incorrect orders, missing items, and poor quality of food and drinks were highlighted by multiple reviewers.
Cleanliness and Quality
Some customers noted cleanliness in the establishment, but many expressed dissatisfaction with the quality of food and drinks, including stale items and poorly made beverages.
Management Issues
Several reviews indicated a lack of effective management and training, leading to chaotic service and inconsistent experiences.
FF
Faith
Feb 2, 2026
1.0
I came in for only 2 donuts this evening. I stood at the register for about 5 minutes while the employee crouched on the ground talking on her phone. When she finally came up she did not greet us but instead said “the register isn’t working you have to go to the other.” At this point I’m a bit put off but whatever. I walk over to the other side but now the worker is back on her phone ignoring me. In my opinion if you are telling me to go to the other register you should be following to the my order. But still, I wait there for another 10 minutes waiting for service when two sets of customers come in. Immediately they have their order taken on the register that was supposed broken. However, no one informed that this register was now magically fixed. But whatever, I get in line behind the other customers. Meanwhile the customer directly in front of me orders at least 5 drinks and multiple donuts (which is totally fine and nothing against them). So immediately, the employee decides that she needs to make them right away. She doesn’t even ask what my order is (again 2 donuts). When I asked if she could just take my order before making the other one she said “no” and turned around. So I left. Everytime I am in this facility I am met with nothing but rudeness and this is proof of that
JS
Jen Sinwell
Jan 14, 2026
5.0
Very courteous employees
AT
A T
Dec 8, 2025
1.0
I never feel the need to leave reviews but i come to this location often and they are always so rude. They make customers wait 5-10 mins (or even longer sometimes) at a time to take their order (in store and drive thru) just to give them the wrong order. My order is simple and my latte is always missing cold foam I paid extra for or the flavor shots. The espresso has been tasting very burnt recently as well. They will also give you cold and dry hash browns instead of just making new ones. I’m no longer coming this location because I’ve given them too many chances and they just keep getting worse and worse.
OK
Olivia kratz
Dec 1, 2025
1.0
I called online the person was a girl and was so disrespectful. I asked if they had the Sabrina's daydream refresher and the had such an attitude than hung up on me
Worst experience ever never going there again.
JM
J M
Nov 22, 2025
1.0
The workers are rude, always focused on TALKING, and will ALWAYS GET YOUR ORDER WRONG! if you like paying extra for stuff that you DONT GET, THIS DUNKIN IS FOR YOU. GO TO ANY OTHER DUNKIN OR COFFEE PLACE!
What are the operating hours of Dunkin' in Edwardsville, PA?
Dunkin' Edwardsville is open every day from 4:30 AM to 9:00 PM.
Does Dunkin' in Edwardsville, PA offer delivery and pickup services?
Yes, Dunkin' Edwardsville offers both delivery and curbside pickup services.
What holiday drinks are currently available at Dunkin' Edwardsville?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
What types of meals does Dunkin' Edwardsville serve?
Dunkin' Edwardsville serves breakfast, brunch, and lunch with a variety of options including coffee, espresso, breakfast sandwiches, and donuts.
Can I order Dunkin's menu ahead of time via an app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a quick grab and go experience.
What payment methods are accepted at Dunkin' Edwardsville?
Dunkin' Edwardsville accepts both debit and credit cards for payment.
Does Dunkin' Edwardsville have a drive-thru service?
Yes, this location offers a drive-thru for convenient ordering and pickup.
Are there other food options near Dunkin' Edwardsville in West Side Mall?
Nearby food options include Primo Hoagies for sandwiches, McDonald's for fast food, Antonio's Pizza Deluxe for Italian cuisine, Taco Bell for Mexican dishes, and Ollie's Restaurant serving American fare.
What nearby shops and services can I visit around Dunkin' Edwardsville?
You can visit Dollar Tree for discount shopping, Rite Aid pharmacy, Boost Mobile for telecommunications, GNC for supplements, and Petco for pet supplies, all located near Dunkin'.
Are there useful financial or postal services near Dunkin' in Edwardsville?
Yes, you'll find Wells Fargo Bank, Community Bank N.A., H&R Block, Jackson Hewitt tax services, The Exchange Network ATMs, LibertyX Bitcoin ATM, and the USPS post office nearby for your financial and postal needs.
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