Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Edwardsville, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
397 reviews
5 stars
181
4 stars
56
3 stars
38
2 stars
27
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect drinks.
Food Quality
Several reviews mentioned issues with food quality, including burnt items, stale donuts, and overall dissatisfaction with the freshness of food.
Speed of Service
Customers noted long wait times, especially during busy hours, and a lack of efficiency in handling orders.
Inconsistency
There were mixed experiences regarding service quality, with some praising individual staff members while others reported chaotic and disorganized service.
- JSJen SinwellJan 14, 20265.0Very courteous employees
- ATA TDec 8, 20251.0I never feel the need to leave reviews but i come to this location often and they are always so rude. They make customers wait 5-10 mins (or even longer sometimes) at a time to take their order (in store and drive thru) just to give them the wrong order. My order is simple and my latte is always missing cold foam I paid extra for or the flavor shots. The espresso has been tasting very burnt recently as well. They will also give you cold and dry hash browns instead of just making new ones. I’m no longer coming this location because I’ve given them too many chances and they just keep getting worse and worse.
- OKOlivia kratzDec 1, 20251.0I called online the person was a girl and was so disrespectful. I asked if they had the Sabrina's daydream refresher and the had such an attitude than hung up on me Worst experience ever never going there again.
- JMJ MNov 22, 20251.0The workers are rude, always focused on TALKING, and will ALWAYS GET YOUR ORDER WRONG! if you like paying extra for stuff that you DONT GET, THIS DUNKIN IS FOR YOU. GO TO ANY OTHER DUNKIN OR COFFEE PLACE!
- DPDemis PerezNov 15, 20251.0⭐ 1-Star Review but if i can give them Negative i would ! I’ve been going to this Dunkin’ for about 8 years, and I can honestly say this year especially the last few months has been the absolute worst it’s ever been. The customer service is horrible. The staff is always on their phones, letting the line build up, and when you finally get to the window your coffee is either burnt, chalky, or straight up sour tasting. If your order is messed up (which is almost every visit now), they don’t want to fix it. Instead, they argue with you especially in the drive thru because they care more about their timer than actually helping customers. It’s ridiculous. The experience has gotten so bad that I literally have to drive all the way down to the Dunkin’ on Wyoming Ave just to get decent service and a drink that isn’t disgusting. The staff at this location is overall terrible, and the quality has completely fallen apart. Highly disappointed and won’t be returning unless major changes are made.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Edwardsville, PA?
Dunkin' Edwardsville is open every day from 4:30 AM to 9:00 PM.
Does Dunkin' in Edwardsville, PA offer delivery and pickup services?
Yes, Dunkin' Edwardsville offers both delivery and curbside pickup services.
What holiday drinks are currently available at Dunkin' Edwardsville?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
What types of meals does Dunkin' Edwardsville serve?
Dunkin' Edwardsville serves breakfast, brunch, and lunch with a variety of options including coffee, espresso, breakfast sandwiches, and donuts.
Can I order Dunkin's menu ahead of time via an app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a quick grab and go experience.
What payment methods are accepted at Dunkin' Edwardsville?
Dunkin' Edwardsville accepts both debit and credit cards for payment.
Does Dunkin' Edwardsville have a drive-thru service?
Yes, this location offers a drive-thru for convenient ordering and pickup.
Are there other food options near Dunkin' Edwardsville in West Side Mall?
Nearby food options include Primo Hoagies for sandwiches, McDonald's for fast food, Antonio's Pizza Deluxe for Italian cuisine, Taco Bell for Mexican dishes, and Ollie's Restaurant serving American fare.
What nearby shops and services can I visit around Dunkin' Edwardsville?
You can visit Dollar Tree for discount shopping, Rite Aid pharmacy, Boost Mobile for telecommunications, GNC for supplements, and Petco for pet supplies, all located near Dunkin'.
Are there useful financial or postal services near Dunkin' in Edwardsville?
Yes, you'll find Wells Fargo Bank, Community Bank N.A., H&R Block, Jackson Hewitt tax services, The Exchange Network ATMs, LibertyX Bitcoin ATM, and the USPS post office nearby for your financial and postal needs.