Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, rude staff, and incorrect orders, leading to a negative perception of service quality.
Food Quality
Many reviews mentioned cold or stale food, with several customers experiencing issues with missing items or poorly prepared meals.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and poor food safety practices.
Mixed Experiences
Some customers had positive experiences with friendly staff and good food, but these were overshadowed by the overall negative feedback.
CR
charles ray
Feb 9, 2026
3.0
It's McDonalds folks. Grab and go on a road trip.
SH
Sam Hanchar
Jan 30, 2026
2.0
If you like spending 20 minutes in the drive thru every time you go and your order being wrong 50% of the time. Its not what it used to be.
DZ
Donnie Ziegler
Jan 16, 2026
5.0
Great food, and excellent drive thru
TS
Ty Shawley
Jan 10, 2026
3.0
It's a hit or miss. All I can say.
FA
Falcon Atlas
Dec 26, 2025
1.0
Placed order on line at 10:15am short after the app stated our order was ready for pick up and sat in line till 10:28am for the drive through to pick up our order. They cancelled the order because breakfast ends at 10:30. They refused the service afterward and according the to their manager, we should have been there earlier despite sitting in line for nearly 15 mins. After this interaction based solely on staff my review is that people should go elsewhere as their local competitors are more accommodating. Simply the worst service I have ever experienced.
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Certified March 01, 2026Yext Knowledge Graph
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