Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, incorrect orders, and poor customer service, particularly from management.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and unsanitary conditions.
Cleanliness
While some customers noted clean bathrooms and dining areas, others reported dirty conditions and sticky floors.
Staff Friendliness
Some reviews highlighted friendly staff, but there were also mentions of rude behavior and unprofessionalism from certain employees.
NM
Nyc music mix
Feb 21, 2026
5.0
Love the cappuccino
CR
Cionna Rodriguez
Jan 23, 2026
1.0
Not only did I waste my rewards on a frappe due to the machine being down. The manager came out yelling at an employ for trying to make it right (offering me a McFlurry). The manager then mixed the McFlurry right in front of me while talking right over my food. I could visibly see her spit going into my food. How disgusting and unsanitary.
GP
Gabriella Pizarro
Jan 11, 2026
1.0
Caught the food poisoning/stomach bug from here. Never again.
AS
Avery Smith
Dec 22, 2025
2.0
No sauce with my dry nuggets, but a little something extra in the fries (a curly blonde hair).
MG
Marcel Garcia
Dec 11, 2025
5.0
I typically order small items to go since I'm usually running around. Today I chose to stay after ordering online to beat the 1030AM cutoff time for breakfast. Service was fast as usual. Employees know me by name at this point. As soon as I said I was going to stay they switched up, grabbed 2 trays for my wife and I and served us even though I said they didnt need to do it. The morning shift deserves a raise, manager included!!
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