Customers frequently reported issues with food quality, including stale bread, lukewarm burgers, and small portions for high prices.
Service Issues
Many reviews highlighted poor service experiences, including long wait times, rude staff, and incorrect orders.
Staff Professionalism
While some customers praised individual staff members for their professionalism and friendliness, others noted a lack of motivation and professionalism among the team.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, including dirty dining areas and improper food handling practices.
Positive Ice Cream Feedback
Despite the negative feedback, many customers enjoyed the ice cream offerings, particularly the Blizzards and sundaes.
KK
K K
3 days ago
2.0
The slowest location ever
RV
Ryan Vu
Oct 11, 2025
2.0
Probably the worst Dairy Queen in the Lehigh valley. I got a milkshake and two burgers. When they handed me the milkshake at the drive thru, It was leaking ice cream and got all over my car. Also, the bread is stale and the burgers are lukewarm. I would not recommend eating here.
DC
Diana Cedeño
Oct 8, 2025
4.0
Usually good but when it gets busy food can be mid.
BP
Brett Perry
Sep 12, 2025
1.0
Food not very good
NR
Nathan Roberts
Sep 2, 2025
3.0
Every few months I stop in for a bite staff are always friendly but the food prices are increasing and the amount of food you get is decreasing for example the $7 tender meal box now has 3 piece instead of 4 .
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Easton, PA?
Dairy Queen Grill & Chill is located at 701 South 25th St, Easton, PA 18045-5301, in The Palmer Town Center.
What are the operating hours for Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes & malts, and offer ice cream cakes through DQCakes.com.
Does Dairy Queen Grill & Chill provide family-friendly services and accessibility features?
Yes, it offers booster seats, high chairs, outdoor seating, restrooms, wheelchair accessibility, free WiFi, and a drive-thru, making it family-friendly and accommodating for all guests.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place pickup orders online at https://www.dairyqueen.com/en-us/order/pickup/n/41444/.
Does Dairy Queen Grill & Chill have any mobile deals or rewards programs?
Yes, they offer mobile ordering and rewards through their app, which can be downloaded for exclusive deals.
Are there nearby supermarkets where I can shop before or after visiting Dairy Queen Grill & Chill?
Yes, Giant Food Stores is a nearby supermarket and grocery store where customers can conveniently shop.
What options are nearby if I need automotive services when visiting Dairy Queen Grill & Chill?
Nearby automotive services include 25th Street Auto Sales, Pickel's Garage for repairs, and U-Haul Neighborhood Dealer and Penske Truck Rental for truck rentals.
Are there any nearby coffee shops or cafes to visit before or after enjoying Dairy Queen treats?
Yes, Starbucks Coffee and Wawa, which also serves coffee, are nearby spots for coffee lovers to enjoy.
What other nearby facilities can enhance my visit to Dairy Queen Grill & Chill?
Nearby you can find The Home Depot for home improvement needs, Hyperion Hair Salon for beauty services, and Dogtopia of Easton for pet care, making it easy to run several errands in one trip.