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Brand Certified

Chipotle Mexican Grill

3.4
(1193 reviews)

About

Mexican Restaurant
Chipotle Freemansburg is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4743 Freemansburg Ave, Easton, PA
18045, United States

Hours

Reviews

3.4
1,193 reviews
5 stars
486
4 stars
222
3 stars
89
2 stars
80
1 star
316

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and frequent order mistakes.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Cleanliness

The restaurant was frequently described as dirty, with overflowing trash and unclean tables.

Portion Sizes

Several customers noted that portion sizes were smaller than expected, leading to dissatisfaction with value for money.

Management Problems

Reviews indicated a lack of effective management, with issues such as running out of food items and poor staff training contributing to negative experiences.
  • BT
    Bob T
    6 days ago
    1.0
    I showed up ONE HOUR before closing and was told they didn’t have shredded cheese because it “wasn’t worth it” to make more. Let that sink in. Not “we ran out.” Not “we’re sorry.” Not “give us a few minutes.” Just flat out: it’s not worth it. If your staff has decided that doing the absolute bare minimum during posted business hours isn’t worth their time, then maybe close earlier. Or update the sign to say: “Open until 10pm, but emotionally closed at 9.” Cheese is not some exotic, seasonal ingredient. It’s one of the core components of your entire menu. This is like a pizza place saying sauce isn’t worth it, or a coffee shop deciding milk is optional because it’s late. The most impressive part wasn’t that they were out. It was the open indifference. No attempt to fix it. No attempt to care. Just a shrug wrapped in corporate branding. If you plan on going here, apparently you need to beat the staff’s internal motivation clock, not the posted closing time. Do better
  • DD
    Dante DiBiase
    Feb 22, 2026
    5.0
    Great place, helpful people, and very clean bathrooms. Everything you should expect in a good business of this style.
  • JF
    Jett Facey
    Feb 14, 2026
    1.0
    Leyla was super rude. She didn’t care at all, could barely even get out a single word. It was my moms first time at chipotle and she was extremely turned off by Leyla (name on the receipt). overcharged us for guac (2 instead of 1) AND charged us for a Mexican coke when we just wanted a regular Diet Coke. We won’t ever be back to this location.
  • KF
    korin filipowich
    Jan 17, 2026
    4.0
    Food is so good! As long as they are not busy, its fast service! Amazing for a chain restaurant!
  • VV
    VK
    Jan 4, 2026
    5.0
    Very close to Madison farms and is in a quiet corner

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill on Freemansburg Ave serve?

Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial additives.

What are the opening hours for Chipotle Mexican Grill on Freemansburg Ave?

The restaurant is open daily from 10:45 AM to 10:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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