Customers frequently reported issues with food quality, including cold, soggy, or improperly prepared items.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Ice Cream Satisfaction
Many customers enjoyed the ice cream offerings, particularly the Blizzards, although some noted inconsistencies in preparation.
Cleanliness Concerns
Several reviews mentioned dirty tables and unsanitary conditions, impacting the overall dining experience.
Pricing Complaints
Customers expressed dissatisfaction with pricing, feeling that some items were overpriced or not worth the cost.
CN
Cathy Nelson
1 day ago
5.0
On our visit today, the counter person was very patient with us as we gave her a confusing order. Service was prompt and our food (and double-shot caramel shake) was delicious.
AA
Ann
Nov 8, 2025
5.0
Their Alaskan Pollock or cod I'm not sure which it is is awesome. It is always done perfectly when I get one and it is always hot and delicious.
EM
Edgard Martinez
Nov 5, 2025
5.0
Clean, spacious and plenty of indoor and outdoor seating. Only had dessert so unable to review hot food but our banana split and strawberry milkshake were very good. Staff was friendly and quick to get our order ready.
DS
Daniel Slashinski
Oct 2, 2025
2.0
Ordered a cheese burger deluxe stackable with no onions no pickles. Drive home 15 minute away and the burger has pickles and a lot of onions on it. Ordered was repeated to person on speaker 3 times.
HM
Holly Moore
Oct 1, 2025
1.0
Terrible service. Workers are way too young to be unsupervised around food.
Eye rolls from teenagers when I questioned what they were charging on my order. Don't go here.
It is located at 789 Seven Bridge Rd, East Stroudsburg, PA 18301-7941, United States.
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 10:00 PM, except on holidays like November 27 and December 25 when it is closed, and on December 24 when it closes early at 5:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, it offers both a drive-thru and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, offers booster seats and high chairs, welcomes children, and is wheelchair accessible.
Can I order food from Dairy Queen Grill & Chill online or use a mobile app?
Yes, mobile ordering and rewards are available, and you can order online via their website or download their app for exclusive deals.
Does Dairy Queen Grill & Chill provide amenities like WiFi and restrooms?
Yes, the restaurant provides free WiFi and has restrooms available for customers.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit Buskill Falls, a nearby park and mountain known for outdoor activities, or check out local stores like Odd Lot Outlet and Fireworks Outlet for shopping.
Are there any nearby dining options to Dairy Queen Grill & Chill?
Yes, nearby restaurants include Landmark Restaurant, Bella Artisan Bakery, Mosier's Italian Cuisine, and other Dairy Queen locations.
What nearby services related to health and wellness are available near Dairy Queen Grill & Chill?
Nearby health services include St. Luke's Smithfield Primary Care, St. Luke's Obstetrics and Gynecology Associates, Physical Therapy at St. Luke's East Stroudsburg, and Burak Chiropractic Center.