Numerous customers reported poor service, including rude staff, slow order processing, and incorrect orders.
Food Quality
Mixed reviews on food quality; some enjoyed the ice cream and certain menu items, while others complained about cold, soggy, or improperly prepared food.
Cleanliness
While some customers noted cleanliness and a pleasant atmosphere, others reported dirty tables and unsanitary conditions.
Pricing Concerns
Several reviews mentioned high prices and dissatisfaction with portion sizes, leading to perceptions of poor value.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, particularly the ice cream.
SB
Shiela B
Dec 31, 2025
5.0
Love this place.... not only they serve ice cream but also sandwiches and variety of drinks.
ST
Stephen T
Dec 31, 2025
5.0
Solid food. Friendly staff.
AM
Andrew Matrisciano
Dec 29, 2025
1.0
Gave us our blizzards with the toppings only in the top. Almost entirely just plain ice cream
SA
Shoei Autii
Dec 4, 2025
1.0
Was trying to order in the restaurant but the lady was too concerned about another man sitting on the counter top minding his business. This was unacceptable and very rude to me and others. I would not have this person around my family or food!
CN
Cathy Nelson
Nov 23, 2025
5.0
On our visit today, the counter person was very patient with us as we gave her a confusing order. Service was prompt and our food (and double-shot caramel shake) was delicious.
It is located at 789 Seven Bridge Rd, East Stroudsburg, PA 18301-7941, United States.
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 10:00 PM, except on holidays like November 27 and December 25 when it is closed, and on December 24 when it closes early at 5:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, it offers both a drive-thru and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, offers booster seats and high chairs, welcomes children, and is wheelchair accessible.
Can I order food from Dairy Queen Grill & Chill online or use a mobile app?
Yes, mobile ordering and rewards are available, and you can order online via their website or download their app for exclusive deals.
Does Dairy Queen Grill & Chill provide amenities like WiFi and restrooms?
Yes, the restaurant provides free WiFi and has restrooms available for customers.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit Buskill Falls, a nearby park and mountain known for outdoor activities, or check out local stores like Odd Lot Outlet and Fireworks Outlet for shopping.
Are there any nearby dining options to Dairy Queen Grill & Chill?
Yes, nearby restaurants include Landmark Restaurant, Bella Artisan Bakery, Mosier's Italian Cuisine, and other Dairy Queen locations.
What nearby services related to health and wellness are available near Dairy Queen Grill & Chill?
Nearby health services include St. Luke's Smithfield Primary Care, St. Luke's Obstetrics and Gynecology Associates, Physical Therapy at St. Luke's East Stroudsburg, and Burak Chiropractic Center.