Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Mixed reviews on food quality, with some praising freshness and taste, while others reported issues with undercooked or tasteless items.
Service Speed
Service speed is inconsistent; some customers experienced quick service, while others faced long wait times and slow drive-thru.
Customer Service
Customer service experiences vary widely, with some staff being friendly and accommodating, while others were reported as rude or unhelpful.
Cleanliness
The restaurant is generally noted for being clean and well-maintained, contributing positively to the dining experience.
Pricing Issues
Several customers expressed concerns about high prices and discrepancies in menu pricing.
SB
Sharonda Bennett
Jan 4, 2026
5.0
All of the staff there is amazing. The store is always clean. I love the Manager Ronnie she was so pleasant and kind. I will always come here because staff and the food is great.
SB
Sean Brown
Dec 26, 2025
5.0
My girlfriend and I were passing through and we stopped here for a quick lunch. They were the nicest people you could ever ask for. The lady even gave us coupons for our meal which ended up cutting the cost of our meal in half.
CO
CJ O'Murph
Dec 25, 2025
4.0
This is a great Arbys! Clean, good service, best Arbys food! Go for it!
BP
Bob Provencher
Dec 24, 2025
3.0
The food is good and the food service is OK but every time we go to this place, the bathroom door is locked. What exactly is the point of that? Seems like places that do this are trying to discourage people from using the facilities so they don’t have to clean them.
MM
M
Dec 10, 2025
1.0
Charges 5 dollars and 30 cents for a TINY bowl of Mac and cheese and they still don’t fill it, even when I brought it to their attention! 😡 only the East Stroudsburg Arby’s does this, every other Arby’s fill the bowls! They claim to put 8oz but they are probably weighing the container too - it’s such a rip off! So I switched and I go to Wawa for my Mac and cheese, because they are not petty, they fill your bowl!!! And it’s not like I didn’t bring it to their attention so I guess Arby’s just didn’t want the money!
UPDATE: when you leave a negative review an Arby’s owner comes on and gives you a website to go onto so they can resolve your issue, but that is a TOTAL LIE, NO ONE CONTACTS YOU!!! They just try to make themselves look good online by posting that for all to see after they receive negative reviews! Big waste of time!! But that’s okay because Wawa is right up the street and that’s where I have been taking my business and I am also a local business owner so I just continue to spread the word! 👍