Dunkin'

3.1
451 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve East Petersburg, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2006 Miller Rd, East Petersburg, PA
17520, United States

Hours

Reviews

3.1
451 reviews
5 stars
157
4 stars
61
3 stars
42
2 stars
32
1 star
159

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and dismissive behavior from staff, with many customers feeling ignored or treated poorly.

Long Wait Times

Customers frequently reported excessive wait times both in the drive-thru and at the counter, often leading to frustration and abandonment of orders.

Order Accuracy

There were multiple complaints about incorrect orders, including missing items and wrong specifications, contributing to customer dissatisfaction.

Cleanliness Issues

Several reviews mentioned unsanitary conditions, including dirty uniforms and unclean dining areas, which negatively impacted the overall experience.

Management Problems

Feedback indicated poor management practices, including lack of staff training and inadequate handling of customer complaints.
  • ML
    Meghan Lynn
    Jan 2, 2026
    1.0
    The employee with the medium length dark brown curly hair (that was not pulled back but hanging free) told me over the speaker at the drive through that I “literally just placed that order” when I said I had a mobile order. I said I’m used to waiting in line in the drive thru for 15-20 minutes. My food is always cold when it is handed to me so I decided to wait to place my order today. I do not recommend this location, I will no longer be bringing my business here.
  • RC
    Randy Criswell
    Dec 31, 2025
    1.0
    I will not even give them 1 star. Service is the worst ever with attitude. I went in to counter to order and stood there 15 minutes with every person looking the opposite way as to not make any eye contact with me. Finally I walked over ask for help and got attitude telling me that I would have to wait until every drive up customer is waited on first. Went to Duck dough nuts and was greeted when I walked in the door and order taken and picked up in very short wait even though they were very busy also. Never going back and will be sure to let everyone I know to never go to your store.
  • LH
    Lisa Lynn Hobbs
    Dec 28, 2025
    1.0
    Ordered all blueberry and when we checked it as we were about to leave. Had to backed up to window and knocked. They first just ignored us and then told us oh we didn’t have enough of the blueberry. So don’t tell me just gave us assorted. Apparently that’s how they work. If they don’t have what you order they will just give you whatever they have and your suppose to be ok with that. Do not recommend going here pick a different one. The manager is very rude as well.
  • NN
    Nebbenup
    Dec 20, 2025
    1.0
    Waited 15 min at the counter intentionally being ignored before getting an eyeroll from the lady at the counter, asking for my mobile order. Snarky voice states you can only go through the drive through for that. Well that’s what I was trying to ask 15 minutes ago.
  • AT
    Alexis Tangert
    Dec 15, 2025
    1.0
    The lobby is closed and they said they cant put a sign up..... they said they are short staffed and cant have it open.... there are 3 ladies in there with 1 person in the drive thru.... this is why I never go to this one i only stopped to get gift cards. It used to be such a good place to go.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in East Petersburg, PA?

Dunkin' in East Petersburg is open Monday to Saturday from 5:00 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customers.