McDonald's

3.5
1049 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2931 Dekalb Pike, East Norriton, PA
19401, United States

Hours

Reviews

3.5
1,049 reviews
5 stars
377
4 stars
236
3 stars
176
2 stars
88
1 star
172

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unprofessional behavior from staff, particularly from management.

Food Quality

Several reviews mention issues with food quality, including cold or overcooked items, incorrect orders, and unsatisfactory taste.

Speed of Service

Customers frequently noted slow service, especially during peak hours, with some experiences involving long wait times for orders.

Cleanliness

While some customers praised the cleanliness of the location, others reported unsanitary conditions, particularly in the bathrooms.

Positive Experiences

Despite the negative feedback, there are positive comments about friendly staff and good service during certain visits, indicating potential for improvement.
  • MC
    Michael Costello
    Nov 10, 2025
    2.0
    New special ranch buffalo sandwich. Sandwich had what basically is an oversized chicken nugget and half a piece of bacon on a roll. Not worth the 12 dollars the meal cost. The service here is all right though. Mcdonald's should be ashamed to serve such a small item.
  • FF
    Fleet54WP
    Oct 28, 2025
    1.0
    The daytime supervisor that looked like the principal from the movie. Matilda, her customer service is scoundrel, very rude, her disposition/attitude/demeanor was so horrible
  • MC
    Miguel Contreras
    Oct 20, 2025
    5.0
    Buen servicio
  • LL
    Lervis De Luna
    Oct 13, 2025
    5.0
    Was good, staff a little slow but everything was fine
  • AY
    Ashley Yoder
    Oct 9, 2025
    2.0
    Food was good, except for the overcooked pumpkin pie. Took over 10 minutes to get it after placing it. Then had to go back up to the counter since they forgot my pie. While waiting, I was told that this particular McDonalds is always either known for missing items or wrong items given to the customer. During my experience here, employees were just standing around and appeared as though they didn’t want to be there, including the manager on duty. Wouldn’t recommend this location for dinner rush since the line was completely wrapped around the building.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in East Norriton, PA?

McDonald's in East Norriton is open Monday through Thursday and Sunday from 6:00 AM to 11:00 PM, and on Friday and Saturday from 6:00 AM to midnight.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru at McDonald's East Norriton operates Monday through Thursday and Sunday from 6:00 AM to 11:00 PM, and on Friday and Saturday from 6:00 AM to midnight.