Chipotle Mexican Grill

Reviews

• KE

  Kaitlin E

  4 days ago
  2.0
  Hello fellow millennials. You may, like me, be having a moment where Chipotle sounds good. It’s probably been a while, it sounds nostalgic and like it’ll hit the spot, you’ve forgotten all the times you’ve previously been reminded it’s not what it used to be. This Chipotle location will be the reminder that it is, in fact, not what it used to be. The rice no longer tastes like cilantro, it is overcooked and packed into the bowl like mush. They will not have fajitas. The meat quality has gone down. The entire meal is flavorless in a way that feels concerning. They will forget to put your guac in the bag, and give you the wrong drink if you order pickup. You will find yourself paying $30 for this experience and mourning the days when a bowl was $6.25 and tasted like food. The days when the world was bad in a way that we didn’t realize it could get worse, and the food was good enough to ignore the e. coli outbreaks in the news. Those days have passed.
• RT

  Rassul Takeyev

  Jan 5, 2026
  1.0
  The app said my order is ready 20 mins ago. Came into the store. Still not ready . Waited for 30 minutes more.
• AK

  Alexander Kirk

  Dec 23, 2025
  1.0
  Ordered for pick up scheduled for 6:20….. went up at 6:35 asking where it was, 4-5 employees at the front all just looked lost and shrugged and said idk… the girl on right attempted to make it… more time goes by so 6:44 they tell me they’re out of items…. So we left… ALWAYS a problem with the staff here. It was not even busy at all. No rush whatsoever just staff members at the front playing around…. This store needs to change. Will be going to the one on Baum… MUCH more professional there.
• TS

  Trevor Schrier

  Dec 17, 2025
  1.0
  Ordered a bowl with chicken rice veggies salsa pico and cheese via DoorDash. Received the saddest excuse of an order. Cheese chicken rice, bowl is about 2/5th full. Wouldn’t recommend ever ordering from here. How disappointing.
• DP

  Dione Penn

  Dec 5, 2025
  1.0
  This had to be the WORST experience I’ve had at this location in the YEARS I’ve been going here. Location is suppose to open at 10:45am, not today. Crew says they’re short staffed should be open by 11:30, cool no rush I waited. Manager was rude on the phone, Doors finally open at 11:50, with not even half the line filled, only protein is chicken, online is being prioritized over the LOBBY FULL of in-person bodies (poor management) … one crew member on the line fighting for his life, no forks, spoons, in the lobby, no offer of any at checkout, not to mention me & the 7ppl behind me who all stood there for 20 mins waiting to be checked out while our food just sits there getting cold. A few ppl walked out (probably because their whole lunch break is over ) . Overall, this location is suffering because of POOR MANAGEMENT! Crew attitude is trash, prime location but they can’t sustain without a crew who can work a lunch rush. The most important person in there didn’t show their face once, and should be to blame(Management). Imagine thinking you’ll actually have a good experience by being the first person there at opening , just to not only wait 1 1/2 hrs for your food, be the 10th person served even though you were there first, and also have such shitty service.

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