McDonald's

3.6
1605 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1201 Harry P Oneill, Dunmore, PA
18512, United States

Hours

Reviews

3.6
1,605 reviews
5 stars
618
4 stars
353
3 stars
279
2 stars
100
1 star
255

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers experiencing food safety issues.

Cleanliness

The location was described as dirty and unkempt, with unsanitary practices observed by customers.

Wait Times

Customers consistently noted long wait times, both in the drive-thru and for in-store orders.
  • TA
    Tai Adams
    4 days ago
    5.0
    The guy who works in the early am hrs NEEDS A PROMOTION! his hospitality and customer service is everything a customer would look for in a welcoming establishment. I think his name is Patrick, im not sure but he is great vibe to start my mornings when I come in for my overly sweet and creamed ice coffee.......how i order it BTW. This is the only location that does my order right!
  • AS
    Amanda S
    4 days ago
    5.0
    My youngest absolutely loves McDonald's. He could probably live off of Chicken nuggets and fries if I would let him. I love how you can use the app to save money and earn some deals.
  • NS
    Nicey Smith
    Nov 13, 2025
    1.0
    if you want ya burger looking like this I recommend this location! Bad experience every time. Idk how they still in business.Stay away . workers dont care . Robots need to take their jobs
  • JW
    Julie Williams
    Nov 1, 2025
    1.0
    Why is the drive-thru before people that actually come in? Furious! 10-15 cars went through before I got 2 food items! Ridiculous! This is after messing up my drive-thru order so I had to come back. The guy at the drive-thru was super nice today atleast.
  • SM
    Sydney Marie
    Oct 25, 2025
    1.0
    to whoever the blonde old lady is that works the night shift, she is always rude through the drive through speaker, she yells at you when u take more than a second to give her your order. I tried to give her some grace the other day when we got our food, then it happened again maybe two days later. I get that it is “fast food” but u work in customer service, im just saying that she can be more polite. seriously ruined my experience, and the fries weren’t even hot.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, every day of the week.

Does this McDonald's offer drive-thru service?

Yes, the drive-thru at this location is open 24/7.