McDonald's

3.5
981 reviews
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Business Details

1265 Old Rt 220, Duncansville, PA
16635, United States
(814) 695-1805
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1265 Old Rt 220, Duncansville, PA
16635, United States

Hours

Reviews

3.5
981 reviews
5 stars
343
4 stars
220
3 stars
192
2 stars
82
1 star
144

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Service Speed

Customers frequently mentioned long wait times, both in the drive-thru and for food preparation.

Cleanliness and Hygiene

Several reviews highlighted concerns about cleanliness, including reports of unsanitary conditions and unprofessional behavior from staff.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others reported rudeness and lack of urgency.

Food Quality

There were numerous complaints about food quality, including cold, old, or poorly prepared items.
  • RS
    rachel snively
    6 days ago
    1.0
    The past few times I have been to this location have been extremely disappointing. Today I placed a mobile order and pulled up to the drive thru. I was told there was a wait to place orders because their computers were under maintenance. No big deal. I asked if that affected mobile orders as well, just in case I would be able to get my food without waiting the ten minutes I was quoted. Someone in the background said “didn’t you just tell her we can’t use our computer” and started yelling at the boy taking my order. I found this to be completely uncalled for and rude. I would have waited for my food, but after that response I just cancelled my order. The last time I was here, I waited a ridiculously long amount of time. I assumed they were busy so I was not agitated until I pulled up to have my payment taking and the teenagers were just yapping with each other and messing around. The time before that, I got the wrong sandwich and waited patiently in line at the register to receive help, but was ignored for about five minutes. I am done with this location. If the employees were kinder and more attentive, I would not feel this way about these mistakes/issues.
  • CS
    Christy Smith
    Dec 20, 2025
    5.0
    Drive thru and they was very busy but service was still good!
  • MT
    Mike Taylor
    Dec 10, 2025
    1.0
    Terrible store . They never get anything right . Oj machine is still down . Multi Billion dollar and that can’t be fixed . Awful customer service. Probably a blessing but I won’t be back . Wendy’s is next door they do better .
  • LU
    Lanessa Ulery
    Dec 7, 2025
    1.0
    Paid for my meal and completely didn’t give me the one meal I paid for. This has happened twice now pretty sad can’t do there job…
  • CR
    Clara Rossi
    Dec 6, 2025
    1.0
    Full. Of. Rats. No matter how much they'll say it's clean, there's rats everywhere in this place. Especially behind the counter near the phone
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Frequently Asked Questions About McDonald's

What are the McDonald's Duncansville hours of operation?

McDonald's in Duncansville is open daily from 5:30 AM to midnight.

Does this McDonald's location have a drive-thru?

Yes, this McDonald's has a drive-thru available every day from 5:30 AM to midnight.