Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and incompetence.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly in drive-thru.
Cleanliness
Concerns about cleanliness in the dining area and restrooms, with multiple reports of dirty conditions.
Food Quality
Food quality is inconsistent; some customers enjoyed their meals while others reported issues like greasy or poorly prepared food.
Speed of Service
Service speed varies; some customers experienced quick service while others faced long wait times.
MC
mirella cruz
Oct 15, 2025
5.0
I was here today Wednesday 15 of October and it was only 2 people working so hard to take care all the customers was the manager and one young lady and I just want to let u know guys the u do a great job very proud well done u guys deserve a raise 💪
JB
Joe Baker
Oct 13, 2025
1.0
Poor customer service 😢
JH
Joshua Hammerstone
Oct 11, 2025
4.0
Fast, friendly, clean. As far as fast food goes I really can't ask for more. One of my favorite fast food locations.
DW
DAY WALKER
Oct 4, 2025
1.0
how does this place get your order wrong and when you go back there to tell them about it they get mad at you and come up with lies about how they mess up your order MANAGEMENT HORRIBLE THR OLDER FOLKS WAS EVEN UPSET SMD IT TO MUCH OF THIS GOING ON HERE DO SOMETHING BOUT IT NEW MANAGENENT KAITLINE NEEDS TO GO SHE DOES NOT KNOW HOW TO MANAGE
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Drums, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Drums, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (570) 788-8422.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Valley Store Wendy’s serve breakfast?
Yes, this Wendy’s location in Drums, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru in Drums, PA?
Wendy's drive-thru in Drums, PA is open daily from 6:30 AM until 11:59 PM.
Does this Wendy's location offer breakfast?
Yes, the Wendy's in Drums, PA serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's through their mobile app or website at order.wendys.com for pickup, delivery, or drive-thru service.
What payment methods are accepted at Wendy's Drums, PA?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa at this location.
Is there a Wendy's loyalty or rewards app available?
Yes, Wendy's has a mobile app which offers ordering conveniences, coupons, and rewards.
How can I contact Wendy's Drums location for feedback or questions?
You can reach Wendy's Drums location by phone at (570) 788-8422 or provide feedback through their website's contact page and customer satisfaction survey.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and inside each restaurant.
What nearby places can I visit before or after dining at Wendy's in Drums?
Nearby places include Safari Plaza convenience store, Mary’s American diner, and Harmony Hill Haunt historical site, great for shopping, dining, or sightseeing around your Wendy's visit.
Is there a gas station close to Wendy’s in Drums for convenient refueling?
Yes, Sunoco and Valero gas stations are located near Wendy's, perfect for refueling before or after your meal.
Are there any hotels nearby Wendy's in Drums for travelers?
Yes, the Holiday Inn Express & Suites Drums-Hazleton and Vista Villas are nearby, offering convenient accommodation options for visitors.