Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with food quality, including cold or undercooked items, wrong orders, and overall dissatisfaction with the freshness of the food.
Customer Service
Customer service experiences varied widely; while some praised friendly and helpful staff, others reported rudeness and unprofessional behavior from employees.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms, which detracted from the overall experience.
Order Accuracy
A significant number of customers experienced problems with order accuracy, frequently receiving incorrect items or incomplete orders.
Positive Experiences
Despite the negative feedback, there were numerous positive comments about specific employees and overall pleasant experiences at certain times.
NS
Nasir Sarvar
Oct 16, 2025
1.0
I got fish sandwich and fries. The sandwich was cold and fries were undercooked. I asked them if they can give me new fish sandwich and fries and they were even worst.
BS
Bobbi Sigel
Oct 12, 2025
5.0
Good fries. Nice employees
SR
Saif Rehman
Aug 30, 2025
2.0
Twice a week customer over here but they have new stuff working and does not care about the food quality.
JH
Jon Henry
Aug 28, 2025
5.0
Magic Order numbers 🔢 1699. 202. This meal was magic 🤤 Felt like the nostalgic "McDonald's" I know... Perfect Cheeseburger, Fries 🍟🍔 and Coffee ☕🤤 Thank you
AA
Arielle
Aug 23, 2025
5.0
Rob helped me So much with my order . I was given the wrong order by an accident. It looks like it may have been a DoorDash order. He handled it simply professionally and kindly thank you very much for your help and great customer service skills and Thank you to the second associate Cecilia! Both awesome )
What are the regular hours of operation for this McDonald's location?
McDonald's at 5008 Township Line Rd, Drexel Hill, PA is open daily from 5:30 AM to 12:00 AM, with extended hours until 1:00 AM on Fridays and Saturdays.
Does this McDonald's offer delivery services?
Yes, delivery is available daily from 5:30 AM to midnight (1:00 AM on Fridays and Saturdays). You can order online at https://mcdonalds.order.online/business/-5579.
What drive-thru hours does this McDonald's have?
The drive-thru operates daily from 5:30 AM to midnight, extended to 1:00 AM on Fridays and Saturdays.
Can I use mobile apps to order from this McDonald's?
Yes, you can order using the McDonald's App available on iOS and Android or via quick links: iOS https://apps.apple.com/us/app/mcdonalds/id922103212, Android https://play.google.com/store/apps/details?id=com.mcdonalds.app.
What payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's provide on-site?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a rewards program available at this McDonald's?
Yes, you can earn points for free food with the MyMcDonald’s Rewards program. More details at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Which nearby gas stations can I visit near McDonald’s at 5008 Township Line Rd?
Nearby gas stations include Bruno’s Service Center, Sunoco, and Sinclair Gas Station. You can fuel up before or after grabbing food at McDonald's.
Are there any medical facilities close to this McDonald's?
Yes, Minute Clinic and MinuteClinic at CVS are close by, offering walk-in medical services which can be convenient if you want a quick check-up after your meal.
What dining options are nearby McDonald’s besides McDonald’s itself?
Nearby dining options include Masami Japanese Steakhouse & Sushi Bar, Thai Aroy Dee (Thai restaurant), Abruzzo Italian Bistro, Pretzel Boy’s (bakery and smoothie bar), and Pizza Odyssey.