Dunkin'

3.8
206 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Drexel Hill, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5060 Township Line Rd, Drexel Hill, PA
19026, United States

Hours

Reviews

3.8
206 reviews
5 stars
96
4 stars
39
3 stars
23
2 stars
20
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing friendly and efficient interactions while others faced rude staff and slow service.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, leading to customer frustration and dissatisfaction.

Cleanliness

Several customers noted cleanliness issues, including dirty surfaces and unsanitary conditions.

Product Quality

While some customers praised the coffee and donuts, others reported stale products and poorly made beverages.

Location Issues

The small size of the store and long wait times were common complaints, with some customers suggesting it was not worth the hassle.
  • ZA
    Zakk Archer
    Oct 16, 2025
    1.0
    Be open when you advertise that your open. Its the service industry and im in the same business and being punctual is important. So yeah if i could give no stars, I would. Tighten up.
  • JC
    Joe Campbell
    Aug 16, 2025
    1.0
    Terrible customer service
  • AB
    Aneisha Blake
    Aug 6, 2025
    5.0
    Love the ice coffee.
  • MK
    Manpreet Kaur
    Jul 10, 2025
    4.0
    I stopped by Dunkin’ and had a great experience! I got a guava refresher (so delicious!) and a 6-pack of super fresh donuts. The service was quick and Tajinder helped me out. She was amazing! I noticed she already knew a few customers’ orders by heart, which was sweet and shows how much she cares. Great service all around!
  • LB
    Lisa Bello
    Feb 21, 2022
    1.0
    Worst Dunkin donuts in Pennsylvania. Waits are through the roof even if you order online expect to wait!! And God forbid they make your coffee right. We have decided to boycott this Dunkin as a business due to the lack of customer service, having to wait 10 minutes for a cup of coffee and them not being able to get an order right. The staff is incompetent and hate their job.

Frequently Asked Questions About Dunkin'

What are the typical operating hours of Dunkin' in Drexel Hill, PA?

Dunkin' in Drexel Hill, PA is open daily from 4:30 AM to 8:00 PM for in-store service, and delivery is available from 5:00 AM to 7:30 PM.

Does Dunkin' in Drexel Hill offer delivery and curbside pickup services?

Yes, Dunkin' offers delivery service daily from 5:00 AM to 7:30 PM and curbside pickup options are available.