Customers praised the freshness and taste of the hoagies, particularly the Italian Diablo, but many expressed disappointment over inconsistent portion sizes and quality.
Service Issues
Numerous reviews highlighted problems with order accuracy, long wait times, and poor customer service experiences, including rude staff and mishandled orders.
Staff Friendliness
Despite service issues, many customers noted that the staff were friendly and welcoming, contributing positively to their overall experience.
Inconsistency
Frequent complaints about inconsistent food quality and service, with some customers reporting excellent experiences while others faced significant issues.
SF
Steve Farrell
Dec 29, 2025
5.0
Love their hoagies. Fresh and delicious. Great service this location.
TT
troyrblb44
Nov 18, 2025
1.0
This location constantly forgets to include toppings and dressings. Now I have a nice dry hoagie to eat
KH
Kelly Hunter
Nov 17, 2025
5.0
Great hoagies, always fresh!
NS
N S
Sep 20, 2025
1.0
This is too small and skinny to be primo. Will never order again. $14 for this is robbery. Wawa would have given a better hoagie for half the price.
RC
Rick Cooper
Aug 7, 2025
5.0
The super tall guy was super nice great sandwich came out better than the last five locations I've been to
What type of food does PrimoHoagies specialize in?
PrimoHoagies is a Philly-born sandwich chain known for its hefty hoagies built on sesame-seed rolls, specializing in old fashioned Italian specialty sandwiches.
What are the opening hours of PrimoHoagies in Downingtown?
PrimoHoagies is open every day from 10:00 AM to 8:00 PM, but it is closed on the holiday November 27, 2025.
Does PrimoHoagies offer delivery and pickup options?
Yes, PrimoHoagies offers in-store pickup, delivery, and same day delivery services.
Where is PrimoHoagies located in Downingtown?
PrimoHoagies is located at 24 E Lancaster Ave, Downingtown, PA 19335, USA.
What payment methods are accepted at PrimoHoagies?
PrimoHoagies accepts American Express, Apple Pay, cash, Discover, Mastercard, and Visa payments.
Does PrimoHoagies cater for dietary preferences like vegetarian and vegan?
Yes, PrimoHoagies serves vegetarian and vegan options.
Is PrimoHoagies wheelchair accessible and family friendly?
Yes, PrimoHoagies has wheelchair accessible entrances and parking, offers high chairs, has restrooms, and welcomes children.
Are there any nearby restaurants where I can dine before or after visiting PrimoHoagies?
Yes, nearby options include Firecreek Restaurant & Bar (American cuisine), Doghouse Burgers (burgers), Milito's (Italian), La Sponda (Italian with a wine bar), and El Tarasco (Mexican and Latin American).
Where can I find meal options after exploring the Downingtown Log House near PrimoHoagies?
After visiting the Downingtown Log House, you can enjoy a meal at PrimoHoagies itself or try nearby restaurants like Milito's or La Sponda for Italian cuisine, or Firecreek Restaurant & Bar for American dishes.
How can I conveniently access PrimoHoagies if I am using public transit or need banking services nearby?
PrimoHoagies is centrally located near several banks including DNB First and S&T Bank, as well as ATMs like the Bitstop Bitcoin ATM, making it convenient for banking needs. While public transit details aren't specified, these landmarks can help guide you to the location.