McDonald's

3.7
909 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
227 E Lancaster Ave, Downingtown, PA
19335, United States

Hours

Reviews

3.7
909 reviews
5 stars
363
4 stars
202
3 stars
167
2 stars
63
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff like Mary for excellent service, while others reported rudeness and indifference from employees.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others received cold or poorly prepared food.

Cleanliness

Generally noted as clean, but some reviews mentioned issues with hygiene and unsanitary conditions.

Atmosphere

The location is described as busy and sometimes noisy, particularly with teenagers, but some found it a pleasant place to dine.
  • FB
    Fabian Bianco
    Oct 31, 2025
    1.0
    Disrespectful employees
  • SV
    Steve Victoriá
    Oct 15, 2025
    5.0
    Really good, this location!
  • LT
    laura todd
    Sep 29, 2025
    1.0
    Girl who took my order was rude and annoyed I was ordering food at 7:30 tonight. Ordered a deluxe chicken sandwich and Coke Zero and got just chicken that was not fully cooked on a bun with lettuce everywhere in the box and bag like it was thrown in there with a Dr Pepper. What is going on in there?
  • JJ
    Just Just
    Aug 16, 2025
    1.0
    Second time I was there around 7-8ish and police had to come for teenage hoodlums doubt they were from D-Town. They were assaulting customers and stealing from them per police. Not sure why McDonald's allows this trash? Families eat here do better.
  • JM
    Juanita Moore
    Jul 27, 2025
    2.0
    The food don't taste like it used to

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Downingtown, PA?

McDonald's is open daily from 5:00 AM to 1:00 AM on weekdays, and from 6:00 AM to 1:00 AM on weekends.

When is the McDonald's drive-thru open?

The drive-thru is open from 5:00 AM to 1:00 AM Monday through Friday, and from 6:00 AM to 1:00 AM on Saturday and Sunday.