Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1082 E Lancaster Ave in Downingtown is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
275 reviews
5 stars
126
4 stars
56
3 stars
26
2 stars
17
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with staff vary widely; some report friendly and attentive service, while others mention rude attitudes and slow service.
Food Quality
Burgers and fries receive mixed reviews; while many enjoy the taste, others complain about greasiness, incorrect orders, and food quality issues.
Cleanliness
The cleanliness of the restaurant is inconsistent, with some customers noting clean environments while others report dirty tables and soda machines.
Pricing
Many customers find the prices to be high for the quality of food received, leading to complaints about value for money.
Wait Times
Several reviews highlight long wait times for food, with some customers expressing frustration over delays in service.
- KCKristin CourvilleNov 12, 20252.0Ordered a cheeseburger and made it a combo for 6.99. When she handed me my order it had just the small cup with hardly and fries. So I asked about the extra scoop and she turned around. Came back and asked what I needed and I said “you guys always add an extra scoop of fries in the bag. She with attitude she put fries in another small cup with hardly any it and handed it to me. I’m not paying 6.99 for 8 fries. Ridiculous.
- BPBilal PrinceOct 25, 20252.0This location Has a employee with the red hair with a nasty attitude and don’t know how to deal with people
- DDDennisSep 25, 20251.0HORRIBLE - Slow slow slow.. employees don't even acknowledge you and seem annoyed to be working. The employees and even the manager are awful. don't even get me started on the prices. WONT BE BACK.
- EMEdwin MorganSep 14, 20255.0Always good burgers. Nice clean place. Music too loud for conversation.
- MKM KSep 5, 20255.0This is my favorite location by far. I go weekly because the food and service is always on point. The place is also very clean and welcoming. We come here to eat before going to the nearby movie theater as a ritual. 🖤
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Downingtown accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys in Downingtown?
Five Guys in Downingtown is open from 11:00 AM to 10:00 PM every day of the week.
Does Five Guys offer delivery and pickup at the Downingtown location?
Yes, this location offers delivery and in-store pickup services. Delivery is available from 11:00 AM to 9:30 PM daily.
Can I order Five Guys' food online or via an app?
Yes, you can order through the Five Guys app available on iOS and Android, or via their website at https://order.fiveguys.com/location/five-guys-downingtown/menu.
What payment methods are accepted at Five Guys Downingtown?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there gluten-free options available at Five Guys?
Yes. While buns and some condiments contain gluten, you can order sandwiches without buns using wraps or bowls. Cross-contamination might occur, so please consult the allergen chart for details.
What are some popular menu items at Five Guys Downingtown?
Popular items include hamburgers, cheeseburgers, fries, milkshakes, hot dogs, veggie sandwiches, and grilled cheese.
Is Five Guys near any coffee shops for a complete meal outing?
Yes, Starbucks and Wawa are nearby coffee shops. You could enjoy a coffee before or after your meal at Five Guys to complete your visit.
What restaurants are close to Five Guys in Downingtown?
Nearby restaurants include Melt Shop, Capriotti's Sandwich Shop, Hola Taco, MOD Pizza, Chili's Grill & Bar, and It's Just Wings, providing a variety of dining options in the area.
Are there retail stores near Five Guys for shopping before or after dining?
Yes, you can visit nearby stores like TALBOTS, Five Below, Best Buy, Harbor Freight Tools, and Lane Bryant for shopping during your visit to the area.