Dunkin'

3.7
162 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Downingtown, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1245 Horseshoe Pike, Downingtown, PA
19335, United States

Hours

Reviews

3.7
162 reviews
5 stars
81
4 stars
24
3 stars
12
2 stars
10
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude service and issues with order accuracy, particularly at the drive-thru.

Order Consistency

Frequent complaints about incorrect or inconsistent orders, especially with drinks and food items.

Food Quality

Mixed reviews on food quality; some praised freshness while others noted issues with preparation.

Speed of Service

Some customers appreciated the quick service, especially in the drive-thru, while others experienced long wait times.

Customer Experience

Positive experiences highlighted friendly staff at times, but overall, many felt the service was lacking.
  • KK
    Katrina
    Nov 6, 2025
    1.0
    This Dunkin sucks. They always mess up my order. Drinks are never made with ingredients they are supposed to have. I’ve gotten handed the wrong order many times.
  • JJ
    J Kearney (Jonk)
    Oct 18, 2025
    5.0
    Epic authentic donuts.
  • KS
    Kris Smith
    Sep 15, 2025
    1.0
    Coffee was horrible. Sorry I stopped.
  • JP
    Juliet P
    Aug 26, 2025
    3.0
    I have somewhat frequent issues with drinks or food here. The food is often cold but I’ve had less issues with drink orders. The staff is friendly. Today I received a wake up wrap COVERED in the chipotle sauce. After scraping it off it still wasn’t edible. Don’t know how anyone thought it was acceptable to serve.
  • TT
    Theresa Tabakelis
    Aug 19, 2025
    1.0
    I’m not one to leave negative review, but I’ve been a regular customer for the last year. The people who work at this Dunkin’ Donuts (by crops) are the absolute rudest. I finally asked the one guy, “why are you being so rude?” And he yelled at me through the speaker and told me to leave the line (which is impossible unless I jump the curb). I will go to any other Dunkin in the area whenever possible and always get good service at the other 3 in my area. This one on 322 is my VERY last case resort. I often tend to go inside just so I don’t have to deal with the rudeness at the drive-through if I do end up having to go there. They need to do better!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Downingtown, PA?

Dunkin' in Downingtown is open Monday to Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 6:00 PM.

Does Dunkin' in Downingtown offer delivery and curbside pickup?

Yes, Dunkin' offers both delivery and curbside pickup services at the Downingtown location.