Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Downingtown, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
347 reviews
5 stars
151
4 stars
76
3 stars
48
2 stars
19
1 star
53
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers reported inconsistent service quality, with some praising friendly staff while others noted poor engagement and lack of professionalism.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several customers mentioned unsanitary conditions, particularly in the bathrooms, which negatively impacted their experience.
Product Availability
Customers frequently complained about shortages of menu items, including donuts and other popular items, affecting their overall satisfaction.
Customer Service
While some customers experienced excellent service, many others reported rude behavior and poor management, leading to a lack of trust in the establishment.
- BOBola OtusileDec 18, 20251.0Lazy and uncultured employees. Was on phone with my wife she made an order and I could hear the guy taking the order asking her why she ordered what she ordered. That’s very unnecessary learn to do the job and mind your business. There are other ways to engage a customer politely
- DEDottie ENov 30, 20254.0We were there today and went inside. There were only two young ladies working. They were working hard, I give them a lot of credit. Our drinks were delicious. Despite a drive through line and counter line. Shame on management for staffing only two workers with no support help.
- RDRenee D'AntonioNov 25, 20252.0It took 15mins to get Dunkin holes and a refresher. We got 19 of the 25 holes ordered. Terrible service they only cared about drive thru.
- VTVirginia TharpOct 21, 20255.0Love everything about this location but my favorite is the cappuccino blast when I was living in a hotel up there due to the hurricane this was def my daily stop for a cappuccino blast and the drive thru girls were absolutely amazing and always cheerful
- TTTamOct 1, 20251.0Is this place closing down? Two teenagers working, but too busy chatting on their own rather than actively helping. Bakery shelves empty with a cart in the middle. Digital display outdated still showing the specials from last spring. The app lets you order items that they don’t have in stock. Really sad for a busy intersection
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Downingtown, PA?
Dunkin' in Downingtown is open daily from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
This Dunkin' location offers both delivery and curbside pickup services.
What special holiday drinks can I try at Dunkin' this season?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals.
What are some popular items Dunkin' specializes in?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a nearby ice cream shop close to this Dunkin' location?
Yes, Baskin-Robbins, an ice cream shop and bakery, is located nearby where you can enjoy a sweet treat after visiting Dunkin'.
Are there any family-friendly services near Dunkin' in Downingtown?
Yes, Downingtown KinderCare, a preschool and day care center, is close by, making it convenient for families to visit Dunkin' while dropping off or picking up kids.
Where can I find automotive services near Dunkin'?
Christian Brothers Automotive is located near Dunkin', providing automotive repair and services for your vehicle needs before or after your visit.
Can I access banking services near Dunkin' in Downingtown?
Yes, there are nearby financial institutions including TruMark Financial Credit Union and PNC Bank near Dunkin' for your banking needs.