Dunkin'

3.7
347 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Downingtown, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
376 W Uwchlan, Downingtown, PA
19335, United States

Hours

Reviews

3.7
347 reviews
5 stars
151
4 stars
76
3 stars
48
2 stars
19
1 star
53

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers reported inconsistent service quality, with some praising friendly staff while others noted poor engagement and lack of professionalism.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Several customers mentioned unsanitary conditions, particularly in the bathrooms, which negatively impacted their experience.

Product Availability

Customers frequently complained about shortages of menu items, including donuts and other popular items, affecting their overall satisfaction.

Customer Service

While some customers experienced excellent service, many others reported rude behavior and poor management, leading to a lack of trust in the establishment.
  • BO
    Bola Otusile
    Dec 18, 2025
    1.0
    Lazy and uncultured employees. Was on phone with my wife she made an order and I could hear the guy taking the order asking her why she ordered what she ordered. That’s very unnecessary learn to do the job and mind your business. There are other ways to engage a customer politely
  • DE
    Dottie E
    Nov 30, 2025
    4.0
    We were there today and went inside. There were only two young ladies working. They were working hard, I give them a lot of credit. Our drinks were delicious. Despite a drive through line and counter line. Shame on management for staffing only two workers with no support help.
  • RD
    Renee D'Antonio
    Nov 25, 2025
    2.0
    It took 15mins to get Dunkin holes and a refresher. We got 19 of the 25 holes ordered. Terrible service they only cared about drive thru.
  • VT
    Virginia Tharp
    Oct 21, 2025
    5.0
    Love everything about this location but my favorite is the cappuccino blast when I was living in a hotel up there due to the hurricane this was def my daily stop for a cappuccino blast and the drive thru girls were absolutely amazing and always cheerful
  • TT
    Tam
    Oct 1, 2025
    1.0
    Is this place closing down? Two teenagers working, but too busy chatting on their own rather than actively helping. Bakery shelves empty with a cart in the middle. Digital display outdated still showing the specials from last spring. The app lets you order items that they don’t have in stock. Really sad for a busy intersection

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Downingtown, PA?

Dunkin' in Downingtown is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

This Dunkin' location offers both delivery and curbside pickup services.