Dunkin'

3.5
280 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Douglassville, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
955 Ben Franklin Hwy, Douglassville, PA
19518, United States

Hours

Reviews

3.5
280 reviews
5 stars
115
4 stars
47
3 stars
39
2 stars
17
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly during busy hours.

Staff Behavior

There were numerous complaints about rude or unprofessional staff behavior, including a manager's poor attitude and employees being distracted.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about stale donuts, cold food, and incorrect orders.

Positive Experiences

Despite the issues, some customers praised friendly staff and quick service during less busy times, highlighting a few standout employees.
  • MS
    Melissa Svenningsen
    Dec 21, 2025
    1.0
    This place is a joke the staff are so rude and being a business owner myself you know customer service is number one. Then not to mention it takes them 15 minutes we waited for our food and half the time you never know what you’re going to get it’s always a mystery. It’s not like they are busy. You really need to step up and take care of your business better and get better stuff or don’t own a business.
  • CB
    Carley B.
    Nov 2, 2025
    1.0
    So as I was drinking my drink, I ordered this drink at around 9:20 btw, I noticed something sharp in my mouth. I don’t know if it’s a piece of glass or plastic and I’m scared to think there was more in there.. but I honestly don’t know what to do about this. I figured my drink was gonna be bad because I ordered it around closing time, but I’d never imagine finding things in my drink. Also I’ve gone to this dunkin my entire life so I’ve never had any problems till now..
  • TG
    Ted G
    Aug 31, 2025
    3.0
    Usually slow so order ahead in the app if you have it. Seems to be getting slower every few months, just like the other fast food places in Douglasville. Donuts are delicious and fresh. Coffee is excellent. Service not so much.
  • AP
    Alannah Peel
    Jul 26, 2025
    5.0
    I ordered a huge order, food was fast the employees were kind. Delicious!! They made everything correct and so good. I ordered the new chipotle wrap. It was made perfect.
  • DW
    Donna Wentzel
    Jul 13, 2019
    1.0
    When I specially ask if you have any glazed doughnuts with vanilla frosting coming through drive through, and you tell me yes, I'm irritated when I find Boston Creme in my bag!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Douglassville, PA?

Dunkin' in Douglassville is open Monday through Saturday from 4:00 AM to 10:00 PM and on Sunday from 4:00 AM to 2:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.