McDonald's

3.6
1023 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3612 State Route 31, Donegal, PA
15628, United States

Hours

Reviews

3.6
1,023 reviews
5 stars
391
4 stars
208
3 stars
192
2 stars
78
1 star
154

What are people saying?

AI-generated from recent customer reviews

Service Quality

Feedback on service quality is mixed, with some praising friendly staff and quick service, while others report rude employees and long wait times.

Food Quality

Food quality varies significantly; some customers enjoyed hot and fresh meals, while others received cold, burnt, or incorrect orders.

Cleanliness

The cleanliness of the location is a concern, with multiple reviews mentioning dirty tables, poorly maintained restrooms, and overall lack of upkeep.

Order Accuracy

Many customers experienced issues with order accuracy, including missing items and incorrect orders, leading to frustration.

Overall Experience

Overall experiences range from positive to very negative, with some customers expressing satisfaction and others feeling disappointed and suggesting alternatives.
  • MB
    Marsha Barbus
    3 days ago
    1.0
    I waited 30 minutes in the drive thru, which I understand these days, but there were not many fries in the container and they were cold. The Quarter Pounder I ordered with cheese and ketchup only had onions and pickles, and the burger was so cold the cheese was unable to melt at all. I couldn't eat the meal as it was too cold. I should have went across the street to Dairy Queen.
  • IA
    imtiaz ali
    6 days ago
    1.0
    Fries for the kids. I mean how do you mess this up. Disgusting 🤢
  • EM
    Ethan Marquez
    Nov 1, 2025
    5.0
    I never go to mcdonalds but the staff was friendly, calm and happy/kind. I enjoyed the process and food. Most likely bcs of the area and less staff.
  • WS
    William Schaming
    Oct 26, 2025
    1.0
    Two situations occurring in one weeks time, between an employee actively altering tos realm my bank card and send me away at the Dino’s, to having something as stupid as monopoly stickers we paid for being pulled and removed from the items. If your out of the monopoly based items, why are we getting the cups and containers that display everything but the sticker to peel off itself? Donegals location has come from mediocre to bad to worse in a 2 year span. Take the extra 15 minute drive to go to mount pleasant if you want something because the service provided by the management team, owners, and employees, leaves immense amounts of satisfactory to be desired. Do better or get off the mountain. Make room for a business that takes its community, customers, and responsibilities to keep up with promises made to the public more seriously, instead of this cestpool eyesore that plagues the mountainside here. Are we paying for convenience? Or are we paying rediculous prices to receive less than acceptable device?
  • MR
    Mark Ross
    Oct 19, 2025
    1.0
    I ordered a quarter pounder with cheese meal. First they forgot my fries and then went in the back. When I called for them they got upset because they said I looked around the counter. Showed them they forgot my fries and then some time later brought out my order with old fries. The burger was pink and red in the inside. They were once again in back. After they said don’t try to contact them in the back I left. Left the undercooked burger for them to see.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's Donegal location?

McDonald's in Donegal is open every day from 5:00 AM to 11:00 PM for in-store service.

When is the drive-thru service available at this McDonald's?

The drive-thru is open daily from 5:00 AM to 11:00 PM, providing extended service hours.