McDonald's

3.6
1031 reviews
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Business Details

3612 State Route 31, Donegal, PA
15628, United States
(724) 593-5500
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3612 State Route 31, Donegal, PA
15628, United States

Hours

Reviews

3.6
1,031 reviews
5 stars
393
4 stars
213
3 stars
192
2 stars
79
1 star
154

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, particularly in the drive-thru, with some experiences taking over 30 minutes.

Food Quality

There were numerous complaints about cold, poorly prepared, or incorrect food orders, with some customers expressing disappointment in the overall quality.

Cleanliness

The cleanliness of the restaurant and restrooms was a common concern, with many reviews noting dirty tables and poorly maintained facilities.

Staff Performance

While some customers praised friendly and helpful staff, others reported issues with service, including mistakes in orders and lack of attention at the counter.
  • SS
    stealthPizzaMaker
    Dec 13, 2025
    4.0
    It's a McDonald's so what can I say about the food other than hot. We were in an RV drive through @9' was not an option since we are 10'6". Inside was clean kiosk worked as advertised. Wait was not in reasonable.
  • TS
    Todd Schmitt (Schmitty)
    Dec 6, 2025
    4.0
    It's a McDonald's in a gas station...quick and easy to get back on the road..
  • MB
    Marsha Barbus
    Nov 21, 2025
    1.0
    I waited 30 minutes in the drive thru, which I understand these days, but there were not many fries in the container and they were cold. The Quarter Pounder I ordered with cheese and ketchup only had onions and pickles, and the burger was so cold the cheese was unable to melt at all. I couldn't eat the meal as it was too cold. I should have went across the street to Dairy Queen.
  • IA
    imtiaz ali
    Nov 18, 2025
    1.0
    Fries for the kids. I mean how do you mess this up. Disgusting 🤢
  • WS
    William Schaming
    Oct 26, 2025
    1.0
    Two situations occurring in one weeks time, between an employee actively altering tos realm my bank card and send me away at the Dino’s, to having something as stupid as monopoly stickers we paid for being pulled and removed from the items. If your out of the monopoly based items, why are we getting the cups and containers that display everything but the sticker to peel off itself? Donegals location has come from mediocre to bad to worse in a 2 year span. Take the extra 15 minute drive to go to mount pleasant if you want something because the service provided by the management team, owners, and employees, leaves immense amounts of satisfactory to be desired. Do better or get off the mountain. Make room for a business that takes its community, customers, and responsibilities to keep up with promises made to the public more seriously, instead of this cestpool eyesore that plagues the mountainside here. Are we paying for convenience? Or are we paying rediculous prices to receive less than acceptable device?
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's Donegal location?

McDonald's in Donegal is open every day from 5:00 AM to 11:00 PM for in-store service.

When is the drive-thru service available at this McDonald's?

The drive-thru is open daily from 5:00 AM to 11:00 PM, providing extended service hours.