Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
456 reviews
5 stars
225
4 stars
105
3 stars
44
2 stars
19
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted a significant decline in customer service quality, with reports of rude staff and poor management interactions.
Food Quality
Mixed feedback on food quality; while some enjoyed the ice cream and certain menu items, many reported issues with incorrect orders and food served at improper temperatures.
Cleanliness
Some customers noted cleanliness in the dining area, but others reported unsanitary conditions, particularly in the bathrooms.
Order Accuracy
Frequent complaints about incorrect orders and poor handling of mobile orders, leading to customer frustration.
Management Issues
The new ownership has been criticized for poor customer relations and a lack of accountability, contributing to a negative overall experience.
- MHMary Hudson3 days ago1.0Drive threw, the frys were cold the flame througher burger was half cooked. Went to call the somerset pa location and tgey answer hung up twice. I dont recomend this place poor.
- BPBryan POct 9, 20255.0Best Dilly bars
- JRJackie RusselOct 9, 20251.0Used to love this location, but since the change in ownership the customer service has had a sharp decline. The own er and staff are rude. If you want a good DQ experience, make the extra drive and go into Mt. Pleasant or Latrobe.
- CHChris HaasOct 8, 20251.0The WORST DQ franchise owner ever. Rude beyond belief. Zero customer service and interpersonal skills. Don’t ever order a cake from this place… the taste is somewhere between spoiled and freezer burnt. I can’t imagine what the well-meaning employees must endure if he treats his customers so poorly. If you want ice cream, shakes, or food, there are two reputable places just across the road. The difference between those places and this DQ? If the other places commit a human error, they’ll accept responsibility and make it right. If DQ errs and the owner gets wind of it, it’s your loss. Oh yeah… don’t waste your time with any coupons. Mr. Personality doesn’t accept them.
- SSstealthPizzaMakerOct 6, 20253.0The old thing is water must be very expensive in that area. At the counter they have a very detailed sign that water is basically a beverage and you need to buy water as a beverage. If you are not a soda/pop drinker be advised...
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main food and dessert offerings at Dairy Queen Grill & Chill in Donegal, PA?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, and chicken strip baskets.
What are the operating hours of Dairy Queen Grill & Chill in Donegal?
The restaurant is open Monday through Friday from 11:00 AM to 9:00 PM, and on Saturday and Sunday from 10:30 AM to 9:00 PM.
Does Dairy Queen Grill & Chill in Donegal offer drive-thru and seating options?
Yes, it has both drive-thru service and seating available for customers.
Is Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, the restaurant welcomes families and children, offering booster seats, high chairs, and a family-friendly environment.
Can customers use mobile ordering and avail of deals at this Dairy Queen location?
Yes, customers can use mobile ordering and enjoy exclusive deals by downloading the Dairy Queen app.
Is there free Wi-Fi available at Dairy Queen Grill & Chill in Donegal?
Yes, free Wi-Fi is available for customers at this location.
Where is Dairy Queen Grill & Chill located in Donegal, PA?
It is located at 3613 PA-31, Donegal, PA 15628-1562, United States.
What nearby convenience stores are close to Dairy Queen Grill & Chill where I can shop?
Nearby convenience stores include Coen Markets, Honey Bear Mini Mart, Sheetz, Exxon, and CoGo's, which you can visit for snacks or supplies before or after enjoying your meal.
Are there nearby hotels or accommodations close to Dairy Queen Grill & Chill in Donegal?
Yes, nearby accommodations include 7 Springs, Holiday Inn Express & Suites Donegal, and Days Inn Donegal, making it convenient for travelers to grab a meal or treat during their stay.
What local attractions can I explore near Dairy Queen Grill & Chill in Donegal?
You can visit Ohiopyle Falls, which offers skate parks and outdoor activities, ideal for a fun outing before or after your visit to Dairy Queen.