Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Dillsburg Subway® Restaurant at 852 North US Hwy 15 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Terrible customer service. I’ve visited many Subway locations over the years, but this one ranks among the worst. The staff were rude and unprofessional, and what should have been a quick stop on my way back to Virginia turned into a very unpleasant experience for me and my fellow travelers.
I placed an online order around 2:30 PM, with a scheduled pickup time of 2:55 PM. I arrived early, around 2:35 PM, and the store had no customers at the time. I waited patiently, but over the next 30 minutes, about 15 walk-in customers came in and were served before me.
By 3:05 PM, my order still wasn’t ready, so I asked the employee at the counter. He responded rudely that my order would only be prepared after all in-person customers were served. When I pointed out that this defeats the purpose of ordering ahead—especially since the line kept growing—I was told, “I can’t do anything about that.”
This approach is both unreasonable and frustrating. It completely defeats the purpose of mobile ordering. The staff at this location clearly need basic training in order management and customer service.
CL
Colby Lehman
Jan 3, 2026
5.0
Good just a good sandwich shop I guess
AA
Ash
Dec 31, 2025
5.0
This Subway is a solid, reliable choice for a quick meal. The sandwiches are fresh, customizable, and the staff is usually friendly and efficient.
KT
karen troxell
Nov 23, 2025
1.0
0 is what they get from me. They took our coupon and said it was expired. Quickly threw it in the trash.
JW
Jennifer Weese
Nov 17, 2025
4.0
Good food, fast friendly service, fresh baked chocolate chip cookies
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