Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Dillsburg, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on customer service is mixed; while some customers praise the friendly staff, many report rude interactions and poor service.
Order Accuracy
Numerous reviews indicate frequent issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several customers noted cleanliness issues, including dirty counters and unsanitary conditions.
Speed of Service
Many reviews highlight slow service, particularly during busy times, with long wait times reported in both drive-thru and in-store.
Product Quality
Customers expressed disappointment with food quality, including stale items and poorly made drinks, although some also praised the coffee.
MP
michael p
Jan 24, 2026
1.0
Stopped in during the morning of Tuesday, January 20th. , the girl behind the counter did not acknowledge our presence or say good morning, or welcome. Didn’t say a word. No one else but our group of 3 is in the place. Placed order and waited. One of my group members, upon realizing he had a medium coffee, said he meant to get a large. She looked at him and said “you are getting what you ordered”. In a rude voice. How hard wouid it have been to simply say “no problem sir, I can get you a large”.? And how about a thank you or have a nice day? Pitiful employee customer service and not goi g to help business with her lack of friendliness to paying customers
ES
eric schaffer
Dec 27, 2025
1.0
I have to go in three times to get one order right
BW
Beth Wharen
Dec 7, 2025
5.0
They have the nicest staff here. Everyone is friendly. They make recommendations too. I love that. The place is always clean and we stop here often.
PA
Paige Arriaga
Nov 17, 2025
2.0
Stopped by Dunkin on my way to work today it was empty and quiet. I pulled up to the drive-through where a young girl took my order the entire time she was taking my order. She had an attitude after I finally completed the entirety of my order, which was just a drink an iced coffee. There was a giant paws of silence for like three minutes and then finally she was like wait. Can you repeat the order again and then I go to start repeating my order again and she completely cut me off in a very rude manner and told me to pull up to the window. When I got to the window, I saw that she was just a young girl however the whole interaction with her was very unprofessional and very rude and she shouldn’t be working in customer service. My experiences at this Duncan are usually pleasant, but after this encounter makes me not want to go there again.
What are the operating hours of Dunkin' in Dillsburg, PA?
Dunkin' in Dillsburg, PA is open daily from 5:00 AM to 8:00 PM.
Does Dunkin' in Dillsburg offer delivery and curbside pickup?
Yes, this Dunkin' location offers delivery and curbside pickup services.
What new holiday drinks are available at Dunkin' this season?
Enjoy the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
What types of meals can I get at Dunkin' in Dillsburg?
Dunkin' serves breakfast, lunch, and brunch options.
How can I order ahead from Dunkin' in Dillsburg?
You can order ahead using the Dunkin' mobile app or through their online ordering website to enjoy a fast grab-and-go experience.
Does Dunkin' in Dillsburg have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
What are some nearby dining options to Dunkin' in Dillsburg?
Nearby dining options include Baker's Diner and Wendy's, perfect for enjoying a meal before or after visiting Dunkin'.
Are there any nearby coffee shops to visit around Dunkin' in Dillsburg?
Yes, there are other nearby coffee shops including another Dunkin' location and Sheetz, where you can grab additional coffee or snacks.
What attractions can I explore near Dunkin' in Dillsburg?
You can visit historical sites such as Gettysburg National Historic Park, Dill's Tavern museum, Maple Shade Barn, and the Northern York County Historical and Preservation Society near the Dunkin' location.
Does Dunkin' in Dillsburg accept credit and debit cards for payment?
Yes, Dunkin' accepts both credit and debit card payments.
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