Dunkin'

4.1
654 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dillsburg, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
406 North US Highway 15, Dillsburg, PA
17019, United States

Hours

Reviews

4.1
654 reviews
5 stars
381
4 stars
123
3 stars
57
2 stars
32
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

There were complaints about food quality, including stale items, incorrect orders, and inconsistent preparation.

Staff Friendliness

Some customers praised the friendly and helpful staff, while others noted a lack of interaction and professionalism.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty counters and unsanitary conditions.

Consistency

Customers expressed frustration over inconsistent product quality and service, with some visits being satisfactory while others were disappointing.
  • PA
    Paige Arriaga
    Nov 17, 2025
    2.0
    Stopped by Dunkin on my way to work today it was empty and quiet. I pulled up to the drive-through where a young girl took my order the entire time she was taking my order. She had an attitude after I finally completed the entirety of my order, which was just a drink an iced coffee. There was a giant paws of silence for like three minutes and then finally she was like wait. Can you repeat the order again and then I go to start repeating my order again and she completely cut me off in a very rude manner and told me to pull up to the window. When I got to the window, I saw that she was just a young girl however the whole interaction with her was very unprofessional and very rude and she shouldn’t be working in customer service. My experiences at this Duncan are usually pleasant, but after this encounter makes me not want to go there again.
  • TH
    Tobias Haack
    Oct 15, 2025
    5.0
    War sehr gut.
  • GS
    Gary Smith
    Sep 30, 2025
    5.0
    Food was classic dunking. Staff were fine. Lots of cups for sale.
  • SS
    Selvin SJM
    Sep 25, 2025
    1.0
    I always stop here when I go to New York from Virginia and is very convenient for me. I won’t stop here again because they did something very wrong and stole my money. I purchased the same order because I thought that the first order didn’t go through. Then I realized that I did duplicate order’s so I went ahead to tell the lady at the front desk, she was the manager at that time. She said yeah I’ll just charge you one time and gave me my one order and gave me both receipts. I trusted her to do the right thing and didn’t give me my refund so she stole my money on behalf of Dunkin Donuts. So I will look for the transactions and do a a dispute soon because it only has about 2-3 months so I still can do it. People like that should be disciplined or not work with money cause their ethical is missing!
  • KM
    kira miller
    Sep 21, 2025
    2.0
    i don't typically write reviews, but i am slightly annoyed. i have ordered sandwiches 2 times in a row now with the chipotle aoili, which they charge an extra .50 to add. both times there has not been sauce on these sandwiches. fifty cents is not enough for me to turn around and complain, but its annoying to pay extra for something you're anticipating and be disappointed more than once.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Dillsburg, PA?

Dunkin' in Dillsburg, PA is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' in Dillsburg offer delivery and curbside pickup?

Yes, this Dunkin' location offers delivery and curbside pickup services.