Business Details
About
Mexican Restaurant
Chipotle Dickson City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
1,107 reviews
5 stars
521
4 stars
240
3 stars
106
2 stars
71
1 star
169
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff and long wait times.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold food, hard rice, and incorrect orders.
Cleanliness
The restaurant was often described as dirty, with unclean tables and floors, impacting the overall dining experience.
Portion Sizes
Several customers expressed dissatisfaction with small portion sizes relative to the price, feeling they did not receive good value.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and noted positive experiences with food freshness and service.
- JCJack Coviello5 days ago5.0Bee coming to this location somewhat consistently for the last 6+ months. The negative reviews do not match my experience. Staff is friendly and quick. Portions and quality are consistent with any other Chipotle, which I generally really like!
- CACyn A.Jan 4, 20261.0I visited this location at 4:45 on 1/6 and the food was terrible. There was no seasoning in anything, chicken, guac an rice included, as well as the rice being extremely hard. Idk how they can serve that to people. Im not sure if it because it was a shift full of men but someone needs to be trained again.
- JCJolin CJan 2, 20261.0I had to come inside the restaurant to pick up my order , even though they put the takeout orders on the counter right by the drive-thru window.
- JAJoseph AndrewDec 27, 20251.0I am regular Customer and one of Fav Restaurant chain in USA. But today I totally frustrated and not happy about the service and Food availability. I visited at 9:10pm and most of the items were not available and Juices were empty. When I asked for it one the employee was telling it’s over but they billed for the cups. Not happy at all. I think Chipotle quality is going down in all ways 😒
- JLJacob LaylandDec 21, 20252.0Don’t order online, you will get no food. I can’t emphasize this enough. I ordered extra rice, extra beans, and extra cheese. The management is also mean to the staff it seems like.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Dickson City?
Chipotle Mexican Grill in Dickson City is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Dickson City?
It is located at 1245 Commerce Blvd, Lackawanna, Dickson City, PA 18519, near Red Robin.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I order food online from Chipotle Dickson City?
You can order online at https://order.chipotle.com/ or through the Chipotle app available in the Apple App Store.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Mexican Grill support any rewards or loyalty program?
Yes, customers can sign up for Chipotle Rewards to earn free food and access exclusive offers.
Is Chipotle Dickson City LGBTQ friendly?
Yes, Chipotle Mexican Grill in Dickson City welcomes LGBTQ customers.
What nearby restaurants can I visit before or after dining at Chipotle?
Nearby dining options include Red Robin Gourmet Burgers, Primanti Bros., 570 Ramen, Red Miso (Japanese), MOOYAH Burgers, and Texas Roadhouse steakhouse.
Are there nearby coffee shops around Chipotle Dickson City?
Yes, Starbucks and Panera Bread are nearby coffee shops perfect for grabbing coffee or a snack.
What retail and services stores are close to Chipotle Dickson City?
Nearby stores include Vitamin Shoppe for supplements, GameStop for video games, Men's Wearhouse for clothing, and Sally Beauty for hair supplies.