Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor and rude service from staff, with several mentioning attitude problems and lack of engagement.
Food Quality
Numerous reviews highlighted issues with food quality, including overcooked items, incorrect orders, and food that appeared to be sitting for a while.
Speed of Service
Customers frequently complained about slow service, long wait times, and incorrect orders, particularly in the drive-thru.
Cleanliness
Some customers noted that the establishment was clean, while others described it as a dump, indicating inconsistency in maintenance.
Management Issues
Several reviews pointed to poor management practices, including staff behavior and operational inefficiencies.
JL
Jared Luptak
Dec 31, 2025
1.0
Diddy picked up the phone
TW
Tristan What
Dec 22, 2025
4.0
The food is usually pretty decent. The workers don't always seem happy and helpful. It is better to get the food to go than to sit down and eat. They just need to revamp the customer service part.
BF
Brittney Fleeger
Dec 19, 2025
1.0
Drive thru had attitude after I had stated I wanted a mcdouble and even when they were wrong tried to dismiss me without my money or food
RR
Richard Rupnik
Dec 10, 2025
2.0
No Grinch Meals, had to opt for a quarter pounder w/ cheese. Burger was over cooked and rubbery. Fries were warm at best. Very disappointed.
JL
John Lappin
Dec 7, 2025
1.0
Came a little after 10 and the manager was very unpleasant. The food was old and dry. Kids meals were just thrown together and a mess