Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and long wait times.
Food Quality
Inconsistent food quality; some customers enjoyed their meals while others received cold or improperly prepared items.
Cleanliness
Concerns about cleanliness, including unsanitary practices and dirty dining areas.
Order Accuracy
Frequent issues with order accuracy, including wrong items and missing components.
Atmosphere
Generally positive atmosphere, but some noted confusion with the drive-thru and dining room operations.
RR
Ray
Nov 1, 2025
5.0
No matter if they close at 9 pm and you pull up to order at 8:45. The staff will take your food order. The girls are all very nice and professional, polite.
AC
April Copney
Oct 4, 2025
5.0
customer service was on point
good food
LR
Lynn Rothey
Aug 30, 2025
5.0
The young man behind the counter, dark curly hair, glasses, was awesome. Joked around. Very personable! Food was good too
SM
S M
Aug 26, 2025
1.0
I seen a cashier take out the trash while others including myself stood there for 10 15 mins and waited for her to take our order in the lobby but understaffed OK I'll take that. But one thing I cannot forgive she never washed her hands not one time from behind the counter to the lobby trash removal then back behind the register then back to the rear to help with food assembly. One of the older patrons pointed out that she never touched a sink to wash her hands and asked me if I wanted to go first I declined to give her a chance to wash them after maybe overhearing the gentleman. She did not.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Delmont, PA?
Dairy Queen Grill & Chill is open every day from 10:30 AM to 9:00 PM. Note that it is closed on November 27 and December 25, and on December 24 it closes early at 5:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 100 Greensburg St, Delmont, PA 15626-1302, USA.
What type of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes & malts, and ice cream cakes via DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru or outdoor seating options?
Yes, they offer both drive-thru service and outdoor seating along with indoor seating.
Is Dairy Queen Grill & Chill family-friendly?
Yes, the restaurant welcomes families, provides booster seats, high chairs, is good for kids, and offers restrooms and free WiFi.
Can I place an order online for pickup at Dairy Queen Grill & Chill?
Yes, you can place orders online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/18418/.
Does Dairy Queen Grill & Chill have a mobile app with exclusive deals?
Yes, you can download their app for exclusive deals at https://www.dairyqueen.com/app.
What nearby places can I visit after enjoying a meal at Dairy Queen Grill & Chill?
Nearby you can visit Newhouse Park, a local park and baseball field, or enjoy some pizza at Fox's Pizza Den or Premiere Pizza for more dining options.
Are there any nearby services for travelers close to Dairy Queen Grill & Chill?
Yes, the Passport Health Delmont Travel Clinic is nearby for travel-related health needs, and Sunoco gas stations are also close for refueling your vehicle.
What other amenities and services are accessible near Dairy Queen Grill & Chill?
Nearby you can find IT services at Twisted Computing, beauty services at Salon Taboo, and financial services at S&T Bank.