Dunkin'

2.8
173 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Delaware Water Gap, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
101 Broad St, Delaware Water Gap, PA
18327, United States

Hours

Reviews

2.8
173 reviews
5 stars
55
4 stars
18
3 stars
15
2 stars
9
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including slow response times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned stale or poorly prepared food items, with complaints about missing menu items and incorrect orders.

Cleanliness

While some customers praised the cleanliness of the location, others reported dirty conditions and unsanitary practices.

Staff Attitude

There were numerous complaints about staff being unfriendly or dismissive, leading to a negative customer experience.

Management Issues

Several reviews highlighted poor management and staffing problems, contributing to long wait times and inadequate service.
  • MH
    Michelle Harrison-Kintner
    Nov 14, 2025
    1.0
    It's extremely poor service when your leaning on the counter looking at your phone, asking another employee to get my order, not giving me a receipt or saying thank you. It's even worse when the people ordering behind, you say to the other employees who is a women...and the only one doing her JOB " your to busy and could some one else get their order" while I'm still there and me saying to, you look so busy there's NO reason for me to come back or any one else. The worst service ever!!! Fire this worthless individual!
  • EE
    ERS
    Nov 6, 2025
    3.0
    Unlike when I was younger, they simply don't have a wide selection of donuts available at the store anymore. What they do have are good, fresh, and tasty though
  • FR
    Frank Rodriguez
    Oct 3, 2025
    1.0
    Terrible service. Very slow and nasty people. Avoid this nightmare
  • JB
    James bell
    Sep 12, 2025
    3.0
    Some of the donuts were hard and old. Fast service and the bathroom is clean.
  • LR
    Lynn Romagnano
    Sep 5, 2025
    5.0
    Joena great customer service always smiling she knows my order makes my coffee with love

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin’ in Delaware Water Gap, PA?

Dunkin’ in Delaware Water Gap is open every day from 4:30 AM to 8:00 PM.

Does this Dunkin’ location offer delivery and pickup services?

Yes, this Dunkin’ location offers both delivery and curbside pickup services.