Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold, undercooked, or incorrect food items, leading to dissatisfaction with the meals.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and a lack of proper food handling.
Staff Behavior
Several reviews highlighted unprofessional behavior from staff, including playing around instead of attending to customers.
Mixed Experiences
Some customers had positive experiences with friendly staff and good food, but these were overshadowed by the negative feedback.
SI
Samuel Iyobosa
Dec 27, 2025
1.0
all the workers do is talk and play. they completely waste your time. doesn’t deserve one star👎👎👎
CB
Christopher Bowie
Dec 24, 2025
1.0
I placed a mobile order around 10:25 PM on Christmas Eve. The order went through and it told me to pick it up at the counter however, once I got to the McDonald’s, the doors were locked and it was a long line of people waiting for their order, I was told in along with everyone else that the McDonald’s was closed however, I’m confused on how the McDonald’s is closed if They’re still accepting orders, I was told that my order could not be completed and I was told to reach out to the McDonald’s corporation for a refundThe workers were extremely rude and disrespectful and made me very uncomfortable.
LE
Lance Eustache
Dec 24, 2025
1.0
They give you bags with missing food and good luck getting a refund afterwards.
JR
Jordan Ruley
Dec 21, 2025
1.0
I had to wait 2 hours for my food and when it got here it was freezing cold
KM
Kelly Magee
Dec 4, 2025
5.0
My daughter and I went around 5:30pm to grab our mobile order. (The grinch meals that I’m sure are running them) It said ready but wasn't up yet. It was definitely busy with orders plus the drive thru line. A manager did greet me and let me know my order was coming up. I didn’t catch her name but she then went back to where she was helping all her team members. They were all working hard so the wait was understandable. Food service work is no joke and this shift handled it so well. Thank you!