Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently reported slow service, long wait times, and unprofessional behavior from staff, particularly management.
Food Quality
While many customers enjoyed the food, there were complaints about inconsistency, cold items, and incorrect orders.
Staff Attitude
Several reviews highlighted a lack of training and respect among staff, with some employees being described as rude or dismissive.
Pricing Concerns
Many customers felt that the prices were too high for fast food, with some expressing dissatisfaction over the value received.
Cleanliness
The restaurant's cleanliness was often criticized, with reports of dirty tables and unsanitary conditions.
MV
Mary Voit
Jan 31, 2026
3.0
Staff is very unknowledgeable and cannot get coupons to work. The management is rude and also doesn't know how to apply coupons... Floor is always soaked even if you go in two hours before closing time it feels like you are standing in the middle of a flood zone. They hate when you bring in your small children so don't ever do that. Other than that, food is always good!! 👍
MW
Masoncoolkid11 Wice
Nov 23, 2025
2.0
Food had alot to be desired.
EK
Elsa Kellums
Nov 21, 2025
1.0
So I'm on my Washington DC trip with friends and my school (gross) anyways ... So it is our last dinner here, and my friend (thing 1), her burger wasn't cooked all the way, it was pink, too oily, and officially unappetizing!! AND THEN!!! My other friend (thing 4), she order PLAIN fries ... And got a single plane fry, the rest was curly. The chicken was overcooked and too crusty. FINALLY!! (THing 2), she name was mispronounced. Thing 4's shake came out LATE compared to the order of food. Technically everyone's did ... (Thing 100) not one of my friends but still reviewing. His order was 12 dolla dolla, and he gave said employees a 20 dolla dolla, in return only got 2 dolla dolla back >:(
Edit: (Thing 5) - THE FRIES WERE TERRIBLE!!
LO
Lehuanne Obert
Sep 28, 2025
5.0
Always great food and the employees are very nice.
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Certified March 01, 2026Yext Knowledge Graph
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