Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.9
795 reviews
5 stars
322
4 stars
243
3 stars
110
2 stars
47
1 star
73
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and staff confusion, particularly during peak hours.
Food Quality
While many customers enjoyed the food, there were complaints about cold items, incorrect orders, and inconsistent preparation.
Staff Behavior
Several reviews highlighted unprofessional behavior from management and staff, including rudeness and poor treatment of employees.
Cleanliness
The restaurant's cleanliness was often criticized, with reports of dirty tables and unsanitary conditions.
Pricing Concerns
Many customers felt that the prices were too high for fast food, especially given the quality and service issues.
- CCCody ClarkDec 11, 20252.0Food was to be expected. Service doesn't seem to be able to focus between the drive through & in store customer service. My primary concern would be on managers yelling at register running to jump between taking orders and handling in building orders. I believe we might have a staffing issue, especially during the daytime. The food is good, however at peak lunch hours if you're having staffing issues it does need to be sorted out. As a customer, I will not tolerate a manager yelling at staff, or customers telling them they have to wait for food while we catch up for drive through? This isn't a slave drive. There shouldn't ever be a reason for that. If cranberry Arby's is that, then expect no consumers and will be investigated.
- MWMasoncoolkid11 WiceNov 23, 20252.0Food had alot to be desired.
- EKElsa KellumsNov 21, 20251.0So I'm on my Washington DC trip with friends and my school (gross) anyways ... So it is our last dinner here, and my friend (thing 1), her burger wasn't cooked all the way, it was pink, too oily, and officially unappetizing!! AND THEN!!! My other friend (thing 4), she order PLAIN fries ... And got a single plane fry, the rest was curly. The chicken was overcooked and too crusty. FINALLY!! (THing 2), she name was mispronounced. Thing 4's shake came out LATE compared to the order of food. Technically everyone's did ... (Thing 100) not one of my friends but still reviewing. His order was 12 dolla dolla, and he gave said employees a 20 dolla dolla, in return only got 2 dolla dolla back >:( Edit: (Thing 5) - THE FRIES WERE TERRIBLE!!
- LOLehuanne ObertSep 28, 20255.0Always great food and the employees are very nice.
- LTLisa ThompsonSep 2, 20251.0Waited 33 mins for my order after i waited 10 mins to be waited on. ! Watched as 1 on the employees was running drive thru and taking their orders out to them. 3 men working in the back, 1 of which was just standing there, 1 trying to make the sandwiches and the 3rd was walking around. No they were no busy. Will go back to eating at Wendys next door!